Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7 out of 5
3.7
(5,090 Reviews)
Open Ratings Snapshot
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2 out of 5
2
turbotax Business
on March 11, 2026
Posted by: GSSM
from CO
The S Corp tax return does not have all the relevant information flowing into the correct forms, so it becomes confusing as to how to correct the forms. Examles are the 199A form, the related worksheets and the numbers in K1 in part 3 #17 which states "STMT" BUT THERE are no figures in the statement - which statement is it - statement A or 199A. it is not clear which figures to use in the personal tax returns. Also as i am using Turbotax for S corp and for personal tax return, you should have the from S corp flow into the personal return. There are difficult parts inthat section to know what num.bers to add in
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good, but still has two bugs
on March 11, 2026
Posted by: Freduser2
from VA
Turbo Tax Business Expert helped me to overcome two bugs with the software.
Pros: I moved, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Website experience was terrible
on March 11, 2026
Posted by: TGtaxman
from NY
The live expert was great. Very professional. Working with your website, trying to download the software, was a nightmare. A completely frustrating and unnecessary time waster. I had to call customer support just to purchase and download the software. It was ridiculous. Fix this.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Error code 567810
on March 11, 2026
Posted by: Ro_2025
from Atlanta, GA
There were quite a few errors that kept popping up that were software issues. I received error code 567810, "We're having trouble saving file to this location," numerous times. Even after following the troubleshooting recommendations, it still took multiple tries to finally get the app to send the taxes electronically.
Also, there is always an issue with filing taxes for GA, especially when it comes to balance sheets.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax is good
on March 11, 2026
Posted by: R1117
from OH
This is not applicable for our tax experience, thank you
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax made my life easier again!
on March 11, 2026
Posted by: RCCatron
from Florida
Overall it was great! It was pretty straightforward especially when combined with AI help.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
good
on March 11, 2026
Posted by: spgutter
from az
Been using since the mid 90's , I like the desktop version over the online for many reasons! I hope they will continue a desk top version! for if they change to online only- I would find another tax program made for desktop.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Still not completely explainable
on March 11, 2026
Posted by: Old Guy with a business
from CA
Still needs for explanations of deductions, with links to IRS and State webpages
Written by a customer while visiting turbotax.intuit.com
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