Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
Excellent
on March 11, 2026
Posted by: shakido
from Minnesota
It so easy to use and self-directed. This is amazing I e-file my federal without assistance
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
poor software
on March 11, 2026
Posted by: jr042
from colorado
audit defense app link to pourchase business audit defecne failed not solution. Not allowed to efile business taxes in colorado
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Signature for tax return copy missing??
on March 11, 2026
Posted by: Warren in Phx
from AZ
All good except when I printed my return, the signature page showed no signature? I know the form was submitted.to Turbotax with a blue ink signature. How do I know the correct form was e-filed? I hope it is OK?
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Barely Usable
on March 11, 2026
Posted by: AdamUnique123
from IL
The "explain this" explanations haven't changed for years and are not very helpful. I used ChatGPT alongside, giving it screenshots along the way and it was 10X more helpful in explaining things. There's also the annual issue of a screen coming up saying I owed a penalty when I didn't -- ChatGPT identified it as a "misleading" screen in which TurboTax sees I owe $1.50 per partner as a filing fee or something. How is this product not improving? Even this feedback form messes up and loses characters if I type too quickly while the "AI-generated Review Topics" tries to figure out which ones to select based on what I'm typing. Your software SUCKS and I can't wait until someone uses AI tools to build a competing product for businesses -- the bar is set very low by TurboTax Business!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Needs efile compatibility updates
on March 11, 2026
Posted by: natey bumps
from Iowa
Business Desktop does not support Efiling to States. I am very, very disappointed in this. The amount of dollars spent for multiple of your products and I have to take it somewhere else to have it efiled. That's a joke. You need to change this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
no review
on March 11, 2026
Posted by: drinky15
from WA
The Turbotax live agent was most helpful, I should not have needed that much help. Every year gets worse.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS ROUGH AT FIRST
on March 11, 2026
Posted by: CLCHUDSO
from OREGON, OR
Once I finally got the software downloaded for the s-corp it was easy to use. I did have to ask AI a few things, but got through it. I have used turbo tax for about 8-10 years and I'd like to think it gets easier.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used Turbo Tax for years and very satisfied
on March 11, 2026
Posted by: paulleana
from Wyoming
Easy to follow. Step by step takes you through all the steps.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com