Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7 out of 5
3.7
(5,090 Reviews)
Open Ratings Snapshot
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5 out of 5
5
Turbotax is convenient.
on March 12, 2026
Posted by: Kelly1959
from Louisiana
Been using for years. I can work at my on pace. Easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
As good as it gets, use it every year
on March 12, 2026
Posted by: Richard in indiana
from Indiana
I would give it 5 stars if it weren't for the fact that sometimes weird glitches happen and the program will ask me questions it seems like it should know, not me.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
too complicated
on March 12, 2026
Posted by: complicted
from PA
Too complicated and redundant.
Too complicated and redundant
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is awesome.
on March 12, 2026
Posted by: 20Alex26
from TX
I have used it before, and it works good for me, so I will continue.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Hustling clients for compliments stinks!
on March 12, 2026
Posted by: Katte 15
from WI
Not communication with AI. Prove that you are not a robot!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
a
on March 12, 2026
Posted by: aaaaaaaaaaaaxx
from ok
I have been using TTax for 30years. What more do i need to say
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Hmm....it looks like we hit a slight snag.
on March 12, 2026
Posted by: Doug42777
from NY
Terrible program
Have been using multiple Turbotax versions each year for the past 15-20 years, but this years was the worst
When trying to purchase the state program, got a message of "Hmm... it looks like we've hit a slight snag".
On with Turbo tax tech support for a few hours and it couldn't be solved. Still don't have a way to file state taxes.
Will use another program without all these bugs from now on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
good don't to know what to say confuse please let
on March 12, 2026
Posted by: Jin Zhu
from CT
good I don't know what to say . please let me to go
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
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