Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
Easy to use. Awesome!
on March 13, 2026
Posted by: MaiB
from 10505 Black Walnut Dr.
It was easy to use. it's accurate and compatible with any PC.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
return OK; couldn't get it to efile
on March 13, 2026
Posted by: sailor98
from CA
Was unable to efile. It claimed to have errors in the designation of partnership representative that I could not get clear, so I had to print and mail it.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a great tax software
on March 13, 2026
Posted by: DGHerm
from Florida, FL
I did not interact with any of your experts. It was not necessary.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is Easy
on March 12, 2026
Posted by: Cristal35
from Virginia
This was pretty easy to use but not as easy as doing it online. Since I didn't want to pay the $450 for an expert the desktop was my only option. I liked using this over the paper filing, but I would much rather use the online version and request an expert if necessary.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax 2025 sucks.
on March 12, 2026
Posted by: PB LLC
from NE
The program repeatedly required updates, even after completing the return before electronic fiing. The updates did not installed. It froze for over 30 minutes. Finally had to do a manual update which only worked a little better. Overall this was a much worse experience than in past years. Will be looking for a different product to use next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax, Awesome
on March 12, 2026
Posted by: Sassy Abby Farm
from Florida
Love Turbo Tax, makes the process easy and explains areas when I have questions. Did not need support this time.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Made it through
on March 12, 2026
Posted by: dmbandjaded
from NC
This version of TurboTax is not as friendly or intuitive as online versions. I wish it would give more thorough descriptions of things when you're trying to figure out if an item, purchase, etc falls under a specific category. I wish it used less tax or government jargon, or at least explained it better. The program also initially had an error. It would not let me add a partner to a partnership. The directions said to hit Add, Edit or Done, but there were no buttons on the entire screen besides Back or Done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy to use
on March 12, 2026
Posted by: RoySan1212
from California
Have used Turbo Tax for many years and highly recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, March 13, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com