Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
Turbotax Oklahoma state product is not correct
on March 13, 2026
Posted by: TurboTaxIsWrong
from oklahoma
Software is not correct. It told me to pay state business taxes for the past 3 years which I did but the state returned the money. I want a refund of my turbotax purchase.
Does not handle R&D tax credit at all. Does not import from Quickbooks Pro 2023. Intuit is going DOWNHILL on its software. Getting expensive as well. We are considering moving to other tax software in the future.
Before e-filing 1120-S it required me to complete the state return which was not required to be filed. After this was completed, it still came up as needing to be filed. I just indicated it will be filed later, so really wasn't a problem other than trying to figure out why it was doing that. Made it a little confusing.
The AI Help feature is SUPER BAD. It doesn't answer simple questions and provides useless and irrelevant answers. Previous years' help system was far more superior and useful. I want it back.
Response from turbotax.intuit.comBy TurboTax Care Team, March 16, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
2025 Business Desktop version was glitchy. First, I could not file electronically. I repeatedly got Error Code 54 - need to update software. I manually updated, uninstalled and reinstalled the software 3 times, but continue to get the error message when I tried to e-file. Second, the software would change the "exemption" amount for a complex trust between $100 and $300 without my input. I had to constantly check the amount before I printed forms for filing.