Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
Great product.
on March 13, 2026
Posted by: xyxyxyxyxyyx
from Ohio
Easy to use and accurate. Easy to load and udnwerstand.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax difficult
on March 13, 2026
Posted by: Pattilou4230
from colorado
Very difficult to navigate through. I have used Turbo Tax for years, and this is the worst experience I've had.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Used to be helpful
on March 13, 2026
Posted by: 2025 business
from Georgia
Turbo Tax used to be designed for those of us who needed help understanding how to file properly. This program was very confusing and did not help answer questions at all. I pay money for it so I don't have to Google questions. There were parts of our taxes that were unclear when using this product. Parts were very confusing with little explanation available.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Does not work for state taxes
on March 13, 2026
Posted by: RatherAnnoyedInNC
from North Carolina
Told me I could file my state taxes electronically. I pay for the state tax. At the end it tells me I can't file it electronically.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is horrible
on March 13, 2026
Posted by: Bad tax program XXXXX
from ca
Too complicated After over 20 years of using TurboTax I will now find provider
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is a good product
on March 13, 2026
Posted by: PI lady
from Massachusetts
Turbotax is a good product except for the extra step for authentication. I do not like having to check for bike lanes or hydrants or anything else you can come up with.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got it done
on March 13, 2026
Posted by: HeatherO444
from Colorado
Our return was a little more complicated this year due to a sale of our business assets. I ended up having to manually input some information into the forms because Turbo Tax did not transfer numbers across the return. A few glitches here and there but I figured it out.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on March 13, 2026
Posted by: Dasl
from South Carolinia
Spoke with Tax advisor Arnie. He was very helpful and patient with me.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.
Written by a customer while visiting turbotax.intuit.com