Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
turbo tax is awesome
on March 14, 2026
Posted by: rogeryy22
from Wisconsin
simple instructions and easy to navigate. Tech support is easy to use
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great product, is improved and easier now
on March 14, 2026
Posted by: mothership3
from RI
Good help received from 3 different phone calls to customer service for Advantage account.
had to wait 30 min. 2x so not ideal.
had to wait 30 min. 2x so not ideal.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Headache for simplicity
on March 14, 2026
Posted by: custom builder
from nc
The expert i 1st spoke to was horrible & had no idea what was going on. She was more concerned about having her music blasting i n the background. I asked her to turn off but she ignored me. Most others have are foreigners and difficult to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple and relatively quick if prepared
on March 14, 2026
Posted by: EV123456
from California
for the most part it is pretty simple to use and the guided feature really helps get through quickly
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Poor UI on Payment
on March 14, 2026
Posted by: why 4 characters and why
from colorado
Wasn't able to enter my desired payment information because you couldn't select the correct month, since the UI cut off after 10.. bad turbotax UI testing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My Struggle Was Real
on March 13, 2026
Posted by: TaxesRtheWorst1
from Utah
I had trouble printing the 8453-Corp form. It was quite frustrating because I lost all my work and had to enter everything again. It would not accept the tax documents I had on my computer from last year's turbo tax because of the "file type." It was a PDF, so I don't know why that was an issue. Otherwise, I like turbo tax because it's simple to get through
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Online Version not what it's cracked up to be
on March 13, 2026
Posted by: brad808
from Hawaii
I first tried the Turbotax Business online.....got thru all of my taxes, got ready to pay; then was only presented with th Turbotax Business with Expert Advise 2025 version, for $359.....I didn't use or need any expert advise; but was told only the Desktop version gives the option of NO expert advice....and the tax worksheets I had filled out wouldn't transfer over desktop! So I had to purchase the desktop version, download on my computer, then REDO entire tax entries.....
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent producet!
on March 13, 2026
Posted by: amxz
from Illinois
I've used Turbo Tax for 30+ years. I'm comfortable with the entire program...business and personal.
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com