Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
Turbo Tax is awesome!
on March 14, 2026
Posted by: runningmaniac
from IL
I absolutely love this software! I have been using it for MANY years. It's so easy! Thank you, Turbotax. With your software, tax season is not bad at all.
Response from turbotax.intuit.comBy TurboTax Care Team, March 15, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
There is a bug in the program that prevented me from filing my return. I wasted an hour on the phone with the support people, who were useless and had no idea how to fix the problem.
After I saved the return as suggested, I had to go fully back through the income/expense interview even though it was already complete. The review cycle seemed to loop a few times with no new information/issues.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Product was very easy to use. The Federal section worked flawlessly the state version need some work; kept throwing up what looked like error messages that weren't was able to work past these and get the return completed.
Response from turbotax.intuit.comBy TurboTax Care Team, March 14, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Accuracy - terrible, have to wait until the final day to make sure all the updates are applied, so that there are correct numbers. Had to contact Turbo Tax for a grossly wrong calculation in early to mid February, specifically applying income tax rates to capital gains. One would expect that by mid February, or open to filing, all calculations would be tested, verified, and released.