Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
1
bad experience
on September 14, 2026
Posted by: Shira100
from ca
worst experience ever. cant "jump" to a speicifc screen. bugs with deleting lines. no support (unless extra payment is made) hard to navigate in turbo tax tooooo many non relevant questions the relevant questions are not properly explained pulling info frm last year should be already direct to the same format withut asking questions again (like carryover and beginnimg balances
Your product sucks. the fact that you are in cahoots with adobe is disgusting. Why do I need to by adobe program to run the forms. You should have an in built system for us to sign right in your system. after all we paid you for the program. then why are you forcing us to go to adobe which is a nasty program. it says it is free but you cannot fill the form with free version. they force you to buy their product. you should be ashamed of setting up such a scam.
Love the desktop for many year very easy to get my forms done. Wish i could file extension way ahead of time but the website waits until closer to the due date. Let me know if you have an option to file extension way ahead.
Overall, I like the questionnaire format of the program. I think it could be improved in the199A input areas and if sales of businesses were better explained. It was difficult to know how to get section 4797 to come up through the interview process. You could totally miss it unless you know it had to be reported. Also, with the asset sale, Form 8594 had to be created manually. I had to go to Copilot AI questions for many functions to work this year.
The second time I opened the software, it needed to update and it deleted my previous filing. The second filing I did, it did' allow me to e-file the UT return and gave me no information on how I could fix whatever was preventing the e-file.
I have used the product myself and referred others. We all agree that, once you get the hang of it you realize how simple it really is. The program does all the heavy work. Makes doing taxes a breeze.