Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7 out of 5
3.7
(5,090 Reviews)
Open Ratings Snapshot
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5 out of 5
5
TurboTax is easy to use.
on March 15, 2026
Posted by: OF Trust
from NC
Searched for how to enter certain items and was easily able to determine the answer.
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
AWESOME
on March 15, 2026
Posted by: ALL GOOOD
from INDIANA
PERFECT EASY AND SUPPORT GOOD FEATURES ARE GREAT
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
A-OK on federal
on March 15, 2026
Posted by: Anonymous
from Georgia
Going fine until I tried to file the Ga State Business taxes and could not get past having to file a film credit related form. What a mess. I finally filed the federal and will call state of Ga for help tomorrow.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Nice user assistance
on March 15, 2026
Posted by: ChrisL60
from Virginia
Much better than the competitors' products - I've tried them. TurboTax steps you through everything.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great product!
on March 15, 2026
Posted by: Gene10003
from New York
Great product! I love the features and compatability.
Response from turbotax.intuit.comBy TurboTax Care Team, March 17, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Just okay
on March 15, 2026
Posted by: PattyTQ
from Florida
Using for filing a trust return. Software is not bad except that if you make a mistake and need to correct, so fields do not update properly. Frustrating and I ended up starting a brand new return. Could not delete the old return on the desktop software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Incompatibilty with Quickbooks Online
on March 15, 2026
Posted by: SSM7882
from Maryland
I would give this software a 5-star rating, but I am very upset that Intuit can not make it compatible with Quickbooks Online. It doesn't make sense! I don't want to have to download Quickbooks Desktop trial version to do a conversion and upload. Information can get transferred inaccurately an screwed up in the conversion processes. There are numerous complaints documented about this incompatibility. Please FIX IT! You hold my information hostage in Quickbooks online, at least let me use it to do my taxes with Turbo Tax accurately!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Quickbooks Online import sucks
on March 15, 2026
Posted by: RB04
from Wisconsin
The import process from Quickbooks online is the most ridiculous thing ever
Written by a customer while visiting turbotax.intuit.com
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