Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Turbo Tax is nice
on March 15, 2026
Posted by: MbrMgr
from Montana
Like Turbo Tax as well as Quicken. Just wish Turbo Tax Business would help with MT State business tax
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on March 15, 2026
Posted by: John_De
from 5005 FM 666
Your help is great. You are always there!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is Still Clucky After All These Years
on March 15, 2026
Posted by: DavidUT
from UT
I have been using TurboTax for decades. For as long as you have been at this, your UI is abysmal. For example, when you ask "Do any of these apply?" sometimes you havce checkboxes including "None" and other times you expect the response via a button at the bottom -- and sometimes there are both. Be consistent. Your process for downloading updates is clunky. You ask questions about prior years when you should be getting the answer from my prior year return. When you find an error or mismatch you open a form in a tiny window and expect me to navigate that. When you take me to the Intuit site to buy something you don't use a regular browser window so I can't access my saved passwords. Your AI/auto-correct in this response text box keeps screwing up what I'm typing (dropping keystrokes and making other mistakes).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax comes through blazing as usual!
on March 15, 2026
Posted by: SFZB
from South Carolina, SC
Have been using the software for many years now. It still works great for me and appreciate them continuing to support the software.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Keep getting directed to buy the wrong product
on March 15, 2026
Posted by: WTrust
from MN
The problem I have is that I keep getting directed to buy the wrong product. I purchased another Turbotax product first. I need the one for Trust returns, but I keep getting directed to business/personal. Now I have to try to get a refund. Ugh. The product is pretty slick after getting the right one though.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great product - comments to make it easier
on March 15, 2026
Posted by: harlow2025
from florida
This were some hiccups in understanding what needed to be entered, especially when transfering content from the year before and also getting everything on the balance sheet to match. there should be perhaps multiple places to take you to the distribution page. Some of the windows weres small it was hard to review the information it was asking on the return, perhaps having a expanding window option. Also, make it easier to show a breakout of all the deductions entered on one screen so it makes it easier to compare with accounting incomestatements. Also, i don't quite understand why it charged me $55 to do a fl state return when florida doesn't require a return (hopefully, i will get a credit back)
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product at a reasonable price
on March 15, 2026
Posted by: GLeeS
from Florida
TurboTax is straight forward to use and the e-file option is especially useful.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on March 15, 2026
Posted by: Dave8808
from Pennsylvania
It was good. I would recommend to anyone for future use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com