Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Expensive in this case
on March 15, 2026
Posted by: SkyKing132
from Florida
Company is currently dormant.
The price for federal and state is excessive in this case.
The price for federal and state is excessive in this case.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We appreciate the positive review! While we understand that pricing is a major factor, we’re committed to delivering a quick, accurate, top-tier tax filing experience that justifies the cost. Your feedback helps us keep a pulse on that balance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Audit Protection is a Rip-Off
on March 15, 2026
Posted by: RoughFarmer
from WA
I was audited for 2023. Much to my surprise your audit protection only lasts one year. That detail was buried in the fine print and not in the email or purchase screen. Given the IRS response time, one year is virtually useless.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It all worked in the end!
on March 15, 2026
Posted by: Oceans93
from New Jersey, NJ
We changed the computer used in prior year because windows 10 would not work. It was challenging at first because we were not getting emails from TurboTax but luckily the agent and her supervisor were able to direct us to the intuit online account to get the code for the desktop version of the software for business.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible Product
on March 15, 2026
Posted by: T1111Terrible
from ca
Not easy to use. not intuitive. Does not give me any confidence that filing is correct or complete.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Business Thank you!
on March 15, 2026
Posted by: ElDoradoVinny123
from CA
Great program, makes complicated taxes as easy as 1, 2, 3
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reluctant filer, needs all the help he can get!
on March 15, 2026
Posted by: Dave at Work
from NH
TurboTax has a very helpful interface. I like to start with Step-By-Step and walk through the natural progression of addressing each piece of the business. It feels very thorough and brings a lot of details to my attention. I also like being able to see th actual forms and worksheets whenever I want. All told, I feel like my return is correct and at the end, I am confident when filing. And, BTW, I don't like taxes. But this really helps!
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Step by Step but tech issues.
on March 15, 2026
Posted by: Leslie30
from Delaware
Certain things are difficult such as downloading current tax year. I have a problem every year. It is not cler or intuitive as to ow to get ths done.
I was on line with tech support and was disconnected so I went to troubleshooting and it had a simple link to fix a different issue I was having.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick, Clear, but requires Care
on March 15, 2026
Posted by: IDKWhomever
from PA
Turbotax makes it easy to prep & file your small business taxes within 1-2 hours if you are prepared. The interface is clear & showcases what are common considerations for you to spend your time wisely.
However for areas where your business may differ from the norm (especially as you are starting out), the wording of questions or the attached guidance is often insufficient & even misleading. Detailed research is needed to view IRS publications on the topics, and Turbotax does not link to those instructions or guidance as readily as I believe it should.
In particular when working with international partners or suppliers, Turbotax offers limited guidance or help to navigate what requires the appropriate forms or documentation.
All in all, if you are starting out a small business, it does help you get 80% of the way to the average considerations you should consider. Keep in mind that the 20%, especially as your business grows, can have significant impact on your tax strategy & financial documentation.
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com