Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Turbo Tax state return didn't work properly
on March 16, 2026
Posted by: gmc916
from New Jersey
It was easy to prepare the Federal Form 1120S, but assets didn't flow through to the NJ state return. I called Turbo Tax. A nice lady emailed me instructions to fix this issue, but that didn't work. Then she sent instructions to manually add the assets, but the program wouldn't allow manual entry. After 3 hours of trying I gave up and will file the NJ CBT-100S on NJ's web site. I want my $55 back for the state return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is buggy
on March 16, 2026
Posted by: Mark52455
from 6531 White Dove Cir
The app is very buggy. Kept freezing, requiring a restart. Many times it did not save my previous work
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Where is the Ai advantage?
on March 16, 2026
Posted by: BDG59
from NC
Review of Errors is not helpful, the explanation is not in layman's terms and does not point to a simpler explanation. I'm disappointed there is not Ai helping the error and aiding a resolution.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Meh
on March 16, 2026
Posted by: Nickname3082
from Kentucky
There is too much duplicative effort if multiple sittings are required. I also very much get frustrated by the lack of a single purchase option. Being nickel and dimed is frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on March 16, 2026
Posted by: Shop Owner
from California
This was the first time I used Turbo taxes and it was for our S-Corp Business. We used a CPA for 20 years and with a little help from AI, I was able to get through it without any trouble
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Welcome to TurboTax. We’re glad you made the move, and our priority is ensuring your filing experience is as seamless and stress-free as possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not Able to E-File AGAIN!
on March 16, 2026
Posted by: JohnPaulII
from TX
Bad Business Code errors stopped my e-file after hitting "Transmit". This is the second year in a row. It worked fine through 2023. Fix it!
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Work
on March 16, 2026
Posted by: rosbocanegra
from Dallas, TX
Very easy to make my tax return going with you step by step
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Kludgy Desktop Interface
on March 16, 2026
Posted by: KludgyTurboTax
from Washingont State
Kludgy interface. Pop-ups block the app and is bigger than the screen, so hard to close. No way to copy and past content from the screen to a search engine to look things up. No idea why this isn't an online tool, would be so much easier.
Written by a customer while visiting turbotax.intuit.com