Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7 out of 5
3.7
(5,090 Reviews)
Open Ratings Snapshot
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
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Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4 out of 5
4
Need to include Form 5472
on March 16, 2026
Posted by: ARLIT
from DE
On the whole pretty good though because it didn't include a form I needed (Form 5472) I had to have Tech Support help. They did help with a workaround but left out a crucial box I needed to leave blank in line 7c Sched K. There seems little reason why this form could not be included -- hopefully for next year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TurboTax - Business
on March 16, 2026
Posted by: TSWM
from CA
Your error ID is often unclear otherwise easy to complete and file.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great; but you need to accommodate my state DE;
on March 16, 2026
Posted by: MynameFN
from Delaware
It is a great software; easy to use and friendly; and makes it more easy by importing previous year's return;
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
E Filing forms has never been more difficult
on March 16, 2026
Posted by: Joe G 21
from New York
not good! e-file of business extension and NYS forms difficult and phone support could not resolve
E Filing forms has never been more difficult
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Seamless
on March 16, 2026
Posted by: CYFI_CO
from Virginia
First time filing business C-Corp taxes, and turbo tax made it a breeze.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Review
on March 16, 2026
Posted by: ctyockey
from SC
Overall pretty easy to use. I have been using TurboTax for several years now.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I love turbo tax
on March 16, 2026
Posted by: Nana Maritza
from San Bernardino California
The last lady that helped me was very patient, loving, knowledge and understanding
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We appreciate the feedback on your experience with our tax experts. Our goal is to ensure you never feel like you're filing alone, and we’re glad we could support you this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Desktop version needs to be compatible Quickbooks
on March 16, 2026
Posted by: Mapa12345
from NM
I wish this were compatible with QuickBooks online
Written by a customer while visiting turbotax.intuit.com
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