Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Need to include Form 5472
on March 16, 2026
Posted by: ARLIT
from DE
On the whole pretty good though because it didn't include a form I needed (Form 5472) I had to have Tech Support help. They did help with a workaround but left out a crucial box I needed to leave blank in line 7c Sched K. There seems little reason why this form could not be included -- hopefully for next year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Your error ID is often unclear otherwise easy to complete and file.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.
It is a great software; easy to use and friendly; and makes it more easy by importing previous year's return;
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
First time filing business C-Corp taxes, and turbo tax made it a breeze.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
The last lady that helped me was very patient, loving, knowledge and understanding
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We appreciate the feedback on your experience with our tax experts. Our goal is to ensure you never feel like you're filing alone, and we’re glad we could support you this year.