Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
5
Easy to use
on March 16, 2026
Posted by: bill4506
from WA
Easy to use but many create a simpler version for small mom and pop biz
Response from turbotax.intuit.comBy TurboTax Care Team, March 18, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best bang for buck
on March 16, 2026
Posted by: AustinIDA
from Missouri, MO
TurboTax Business for Desktop was quick and easy to use and great for someone who doesn't want to spend a lot on tax return preparation.
Response from turbotax.intuit.comBy TurboTax Care Team, March 18, 2026
Thank you for sharing! We’re glad you found our service to be a cost-effective solution for your taxes. We’ll keep focusing on delivering that same great value every time you file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Ridiculous this is needed to complete a Trust's ta
on March 16, 2026
Posted by: DougN60
from Florida
It is ridiculous that I had to purchase this software to complete the taxes for a trust, in addition to purchasing TurboTax Premier to complete our personal taxes, instead of the trust being available in TurboTax Home and Business.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Need some tweaks
on March 16, 2026
Posted by: JDPfree303720
from CO
Great product. Two improvement suggestions:
I buy and download the product, your website makes it extremely difficult to do this. I had to get a customer service rep on the phone to complete the purchase, and it took her 30 minutes to figure it out too.
Second, when I got to the point that I needed to purchase the state software, the pop-up screen does NOT FIT the presentable screen, that is, the "BUY" and "DOWNLOAD" buttons are not visible as they are off the bottom of the page.
I buy and download the product, your website makes it extremely difficult to do this. I had to get a customer service rep on the phone to complete the purchase, and it took her 30 minutes to figure it out too.
Second, when I got to the point that I needed to purchase the state software, the pop-up screen does NOT FIT the presentable screen, that is, the "BUY" and "DOWNLOAD" buttons are not visible as they are off the bottom of the page.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Sucks when it Sucks
on March 16, 2026
Posted by: Anonymous
from Tulsa, OK
Tax software took me in multiple loops bbbbbbbbbbbbbb
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on March 16, 2026
Posted by: beinspected
from Florida
good good good good goood good so good ok good real good
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year, another Turbo Tax electronic filing
on March 16, 2026
Posted by: TurboTaxedAgainAndAgain
from Ca
Once again, TurboTax has helped me file my taxes on time with the least amount of hassle.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Professional
on March 16, 2026
Posted by: Eche25
from Florida
I've been using Turbo Tax for several years now, and it has always worked perfectly for me. The process is simple, fast, and the support team is truly professional and helpful whenever I've had a question.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.
Written by a customer while visiting turbotax.intuit.com