Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
4
Works for me. Competitor's program did not. Read.
on March 16, 2026
Posted by: BruceJustBruce
from Oregon
Worked well for me. Second year I've used it. Bought the previous year's program after a glitchy competitor's program had me stuck for 5 weeks with errors that its customer support folks could not fix. I had trouble tickets but no solution and was running out of time. Late evening on the filing date WHILE ON A SUPPORT CALL WITH COMPETITOR STAFF, I panicked, bought/downloaded TurboTax Business for the desktop, started *** AND COMPLETED ** the tax forms, and e-filed before the deadline. The competitor's tech support still had made no progress resolving my trouble report when TurboTax had completed.
Funny, I did not review the ompetitor's product well.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax for Business state e-file does not work
on March 16, 2026
Posted by: eFile Flounder
from CA
E-filing in California does NOT work. There is an extensive thread (https://ttlc.intuit.com/community/taxes/discussion/turbotax-business-validation-error-code-54-so-we-cannot-efile/00/3748119) on your own website documenting the problem that I and many others experienced. I ended up printing and physically mailing my state return because the problem was never resolved. I'm very disappointed with TurboTax for Business, considering how much it costs.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is so user friendly - step by step.
on March 16, 2026
Posted by: TurboTTom
from CA
TurboTax is extremely user friendly and takes me step by step through my taxes quickly and easily.
Response from turbotax.intuit.comBy TurboTax Care Team, March 18, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Windows 10!
on March 16, 2026
Posted by: b1mm55mmmm
from North Carolina
I ran this on Windows 10 and encountered no problems. I've used this for several years now and it gets easier by the year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 18, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Downloading is PAINFUL!
on March 16, 2026
Posted by: GrantLDenver
from Colorado
The most challenging part of accomplishing my taxes is simply downloading TurboTax Software, it took me 90 minutes to download and had to engage one of you customer service experts, why is this so difficult? The taxes are easy, downloading is PAINFUL!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Question calculation of net income.
on March 16, 2026
Posted by: dbm11451
from IL
I am not sure the Turbo Tax software is accurately calculating net income. It appears to be double counting Section 1256 gains. It is included in both short-term capital gains and also as a standalone item in calculating income.
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Business Works!
on March 16, 2026
Posted by: Bliskin1
from Ga
Support was helpful when I finally got in touch with a representative. Issue was with buying the state return needed with the Turbo Tax Business software. She finally got it to work.
Response from turbotax.intuit.comBy TurboTax Care Team, March 21, 2026
It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes filing easier
on March 16, 2026
Posted by: Ayriella
from va
Turbo Tax makes filing easy, especially when you do not have an accounting background.
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com