Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
3
Turbo tax is quite good, but somewhat hard to use.
on March 17, 2026
Posted by: Larry 726
from Colorado
It is too hard to find what needs to go where while you are entering data. Also, support is very hard to use - if you are not having one of the problems in the list, you're out of luck.
TurboTax Business software was quick and easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
I kept getting an error message regarding a form that was completed accurately. Finally, in order to eliminate the error, I filled in a new form with the identical information.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Had a few issues with entering in data and checking calculations
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, March 18, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
As usual Turbo Tax software does a great job. Instructions were clear enough that I did not need to contact support. There were no compatibility or feature problems. However, your website leaves a lot to be desired in ease of use.
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Teresa is a true expert! I would recommend Teresa at Turbo Tax to anyone who is need of an expert!
Response from turbotax.intuit.comBy TurboTax Care Team, March 19, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.