Customer reviews from turbotax.intuit.com
TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Average customer rating
3.7
(5,090 Reviews)
Rating breakdown 5,090 reviews
5 Stars
2,137
4 Stars
1,058
3 Stars
812
2 Stars
495
1 Star
588
Customer Reviews for TurboTax - Business 2024 Federal Only + E-file - Windows [Digital]
Customer Rating
2
Business Desktop efile error 54
on March 17, 2026
Posted by: kthlindstrom
from ca
The 1041 would not efile for 48 hours, numerous tries. Error 54 kept showing up. No issues with security, checked updates. The help tax area recommended removing the attachment 8453. There was no suggestion or work-around in turbo tax. I finally removed the attachment and re-added it. It went through today. Is this a bug in the desktop Business program?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Will be checking out alternatives next year
on March 17, 2026
Posted by: SoCalCJB
from California
This software has always been so so. Find myself constantly having to switch to form mode to see what it is doing. When review investment income, it keeps switching what column foreign taxes are in which causes issues. E-filing was a real pain. First had to figure out that was an issue with CA so needed to unclick so could e-file federal (message 54 was completely unhelpful). Then when just about to give up saw a post that CA was finally able to be filed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is good, but has issues.
on March 17, 2026
Posted by: BillBob59
from VA
I needed to amend my Federal and Virginia returns for a trust. TurboTax would not file the amended returns electronically. So I had to print and mail the paper returns.
Also, when TurboTax reviewed the state return it questioned the Tax ID and Trust Name 4 times, even though they had come over from the Federal return.
Also, when TurboTax reviewed the state return it questioned the Tax ID and Trust Name 4 times, even though they had come over from the Federal return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Pretty Good
on March 17, 2026
Posted by: Corch2
from CA
I don't remember Turbo Tax asking me about "Other amounts paid, credited, or otherwise required to be distributed" during the interview process. They only asked about income to be distributed. I caught the error during the review/fix process ...
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Flawed Software That Needs to be Updated Sooner
on March 17, 2026
Posted by: JWCT
from CA
Very disappointed this year in this version of TurboTax for Business. I nedo use this for a trust to crate a K-1 for my return, and I spent literally a week's worth of time trying to figure out how to work around missed inputs on the step by step and correct misakes in the forms to get this completed. Don't understand how my use of this software was so poorly coded. On top of that, had to wait about another week to get a correction on the TurboTax side for the state's electronic filing. Trying to figure out a better option for next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is good!
on March 17, 2026
Posted by: May Shen
from CA
I like TurboTax's clear guidance that I can easily to follow. Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, March 20, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax Business 2025 Transmit of CA (541) Fails
on March 17, 2026
Posted by: RobMAlso
from CA
Several hours of troubleshooting required over 48 hours because California Fiduciary (541) taxes would not transmit. Many different possible reasons cited by TurboTax and its users - all of which apparently were not applicable. Finally was able to transmit after redoing some steps in the tax forms that had been visited multiple times - the reason for success was not apparent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
An alternative to avoid paying an accountant
on March 17, 2026
Posted by: Rolo25
from California
I understand that filling out the required information may be straightforward for professional accountants. However, when the application is used by ordinary users—those who purchase it for a simple small business and do not rely on professional services (which is precisely my situation)—I would say the program is not very intuitive. At the very least, it does not provide easy access to the tips and guidance needed when questions arise. And if such help is available, it is not easy to find.
That does not mean I was unable to complete the process—which is why I rated it three stars. In fact, I was able to finish it; I simply had to spend hours conducting independent research to do so.
Written by a customer while visiting turbotax.intuit.com