Customer reviews from BISSELL Homecare
BISSELL - CrossWave® OmniForce™ Edge All-in-One Multi-Surface Cleaner - Black/Titanium
Average customer rating
4.4
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
67
4 Stars
30
3 Stars
4
2 Stars
3
1 Star
3
90%of customers recommend this product.
(
95 out of
106)
Customer Reviews for BISSELL - CrossWave® OmniForce™ Edge All-in-One Multi-Surface Cleaner - Black/Titanium
Customer Rating
5
My new favorite household tool!
on July 27, 2024
Posted by: Verity's Choice
from Colorado Springs, CO
Verified Purchase:No
[This review was collected as part of a promotion.] I was excited to get the opportunity to test out the CrossWave OmniForce Edge provided to me by the Stellar Product Testing Panel. I have never used a wet dry vacuum before, and I have been curious if one could simplify my cleaning routine in the kitchen, bathrooms, and family room/study. I have two larger dogs and a toddler so the clean up is never ending. I couldn't wait to see if one machine could do the job of a vacuum, broom, and other hard surface cleaners and save me time in the process. It was a snap to put together just a few pieces. Its super simple to fill and add the cleaning product. The clean and dirty water tanks snap in and out with ease no spilling or messes. I was really impressed with how great a job the CrossWave OmniForce did, my tiles looked clean, really clean, like new. My area rug in the kitchen also looked much brighter. It cleaned the area rug better than a heavy-duty cleaner without leaving it soaking wet. The very little wetness there was left dried very fast. I was worried if it could handle the pet hair that accumulates around the corners and edges throughout the house. On both the rug and the tile, the vacuum did amazing job and in just one swipe. It got right up under the cabinets and against the walls. I was also very impressed with how lightweight and easy to maneuver the vacuum was. It lets you know when the water is out and when the dirty water needs to be emptied so there's no guessing. It was surprisingly quiet too. My only complaint would be that the area of the strainer to remove the solid particles doesn't have a tight fit to the area of the tank so when you pull It up it misses a very tiny number of floating debris. I was able to catch it with a second scoop. The self-cleaning feature amazed be the cleaning brush went from dark gray to white again. It wasn't too hard to clean the parts, I just let them air dry till my next session. Overall, I was impressed with this product and would recommend it to my friends and family.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Great wet-vac, dry-vac suction has room for improvement
on July 24, 2024
Posted by: imj0257
from Dallas, TX
Verified Purchase:No
[This review was collected as part of a promotion.] With a six-year-old, 1 year old and a puppy, our floors see plenty of spills and stains. We are vacuuming and wiping up messes literally every day, so I am grateful that I was given this wet and dry vacuum to try as part of the Stellar Product Testing Panel. I like the sleek, modern looks of it and the fact that it isn't as bulky as lots of other wet-dry vacs. The instructions and quick guide were also very intuitive. The vac is very easy to maneuver. All you need is a slight push and it glides and changes directions effortlessly. Our home is hardwood with large area rugs. The suction power of this vac is average in my opinion. We also have another brand handheld vac that was still able to suck up more debris even after going over it with this vac. Even with the extra suction of the power vac mode, our other vacuum does a better job performance wise. I had plenty of opportunities to test the wet vac on our rugs, from dog poop & throw up to pasta sauce. I was actually surprised that all the stains were actually removed! I did try the edge cleaning technology and frankly, I just didn't see much from it. Overall, this wet-dry vac did a good job cleaning everyday messes. The vacuum suction power is something that could be improved, and because of that I will stick to dry vacuuming with my current vacuum. But I will definitely be using this in the future for necessary, and more frequent) area rug cleanings!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Awesome Cleaner
on July 23, 2024
Posted by: Vegakidz4
from Scranton, PA
Verified Purchase:No
[This review was collected as part of a promotion.] I LOVE this Bissell Crosswave OmniForce Edge. It works very quickly and easily. The battery lasts about 30 minutes. I am able to get my floors clean even using the max setting. I love how you can use it as a dry vacuum or a wet/dry. It charges right on the stand which also doubles as the self clean stand. That self clean is a game changer. I do run it twice but it works, I rinse the brushroll after and it's mostly clean. The machine is fairly quiet, not silent but definitely not super loud. I recommend using hot water, cold doesn't clean as well. The only con I experienced was stuck on stains do not come off even going over them multiple times. If you run this machine every night you probably won't experience this issue but I have five kids. Time is an issue and things definitely get missed around here. I did knock a star off for that because with kid and pet messes it should be able to handle some stuck on messes. However, the floors become SO clean after using. I was impressed I took a white paper towel to test it and it was still white! Thank you to Stellar Product Testing Panel for allowing me to test this and review.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Tiny human and foster dog parent approved!
on July 24, 2024
Posted by: PMiskin
from Nashville, TN
Verified Purchase:No
[This review was collected as part of a promotion.] I received this wet/dry vacuum about a month ago, thanks to Stellar Product Testing Panel. I'll admit to being skeptical of the abilities claimed and how much I'd really opt to use this product over the vacuum and mop I already own. However from first unboxing and use- I was hooked! The CrossWave OmniForce Edge is sleek and stunning with its slim profile, classic and understated black coloring, and easy docking station (no ugly wires!); it isn't any larger than a typical cordless vacuum and looks great. With two younger kids and fostering dogs, this house has its fair share of Messes, spills, or other accidents. The crosswave quietly (see picture of Bluey NOT running away, but staring Rosie down!) grabs all of the gunk right up to the edge of the baseboards and allows me to quickly sanitize rugs and floors at the same time. A lifesaver for when little boys are learning how to aim, if you know what I mean! The machine is easy to use, both in operation and cleaning, taking the guessing work out with turbo mode and self cleaning feature. Even the dirty compartment strainer is designed so you automatically put it in the right way, helpful since you absolutely want the strainer when dealing with dog hair. The battery life isn't amazing, however this is made up for by the speed in which it charges back up! It has a bit of weight to it, so moving it up and down stairs takes some muscle, no worse than a typical corded vacuum though... or full mop bucket. I find myself gravitating to the crosswave over my leading premium brand cordless vacuum and making the excuse to mop my floor or room at the same time. THAT is an excuse to have this product in and of itself!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Easy to use, would love a little extra power
on July 29, 2024
Posted by: jennifers
from Boulder, CO
Verified Purchase:No
[This review was collected as part of a promotion.] I received the CrossWave OmniForce Edge wet-dry vac as part of the Stellar Product Testing Panel. I've never used a wet-dry vac before and it was super satisfying to see the vac turn clean water into dirty water as evidence of the non-visible filth of my seemingly clean floor. You know, when you can feel grime but can't really see it? But that was only if I used it on the Power mode, which meant it circulated a lot of water pretty quickly, and I had to refill the tank in order to get through my whole kitchen floor. So I wish the base mode was a little more powerful, but it's super easy and intuitive to use - easy to store, easy to maneuver. You really can use it to vacuum up anything, the only downside being that anything solid will need to be cleaned out of the vacuum's trap, and it can get a little yucky. My household doesn't have a ton of spills, but my kitchen floor takes a beating and always feels dirty. It felt MUCH cleaner after using this wet-dry vac, although maybe a little streaky. Overall, I'm a fan.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Life-changing wet-dry vac!
on July 24, 2024
Posted by: Caitlin
from Cape Cod, MA
Verified Purchase:No
[This review was collected as part of a promotion.] This wet-dry vac has made cleaning my kitchen and dining area a breeze, even with my toddler's food all over the ground! I primarily used it after meal times to clean up both wet and dry messes that my dog passed up. I have to say that the vacuum had great suction power and left my hardwood floors shiny and spotless. The edge cleaning technology was superb and easy to use and maneuver - it even got those crumbs under the edge of the cabinets. It didn't work as well on my area rug under the sink, sometimes it left a little water on the rug or on the floor around the rug. But when I stuck to just the wood floor, it was perfect. It is important to clean out the dirty water and pet debris after every use so it doesn't stink. I was given this wet and dry vacuum to try as part of the Stellar Product Testing Panel and I will continue to use it!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Cleans my floors from wall to wall- edges included!
on August 8, 2024
Posted by: Madgabsm
from Kansas City, MO
Verified Purchase:No
[This review was collected as part of a promotion.] My household is no stranger to Bissell products- in fact they have been our go-to cleaning machines for the past 5 years. I have owned multiple versions of the Crosswave, but this new one absolutely is the best. We've all been there, we just finished cleaning the floor in the kitchen, but now we have to go back through with the attachment wand, crouch down, and vacuum up all along the base boards as our vacuum got close but couldn't quite get it all. Not anymore! The Crosswave OmniForce Edge really does live up to it's name and it gets right up against the edges. I'll be honest, I have no idea what they did differently, but whatever it was, it works. This has saved me a substantial bit of time, as well as saved my back. The rest of the machine continues to live up to the greatness of previous Crosswaves. I love the convenience of being able to simultaneously vacuum and mop (as most of my home are hardwood or vinyl floors). It also does an excellent job on the area rugs located throughout my home. This one is one of the first that allows me to straight vacuum without needing to mop simultaneously, and that is super helpful for quick clean ups. I only have a couple things I wish were different, and they all involve the clean-up once i am done using the vacuum. I wish that it wasn't such a process to clean out the canister and rolls each time. I think we're in a pretty good groove- we keep a clean roller on the stand and then place it in the vacuum after we take out the one we just used and stand it in the roller to dry. This seems to keep the mildew smell eliminated, but if you forget to remove that roller after running the vacuum mop you will certainly regret it. Additionally, if we need to clean up the filter, we can't use the vacuum again for 24 hours as we have to wait for it to be fully 100% dry. Overall, however, these are small hiccups and things we can move past. Thanks to the Stellar Product Testing Panel for sending me this vacuum!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Perfect Cleaning Tool with Kids and Pets
on July 28, 2024
Posted by: Rocky
from Corona, CA
Verified Purchase:No
[This review was collected as part of a promotion.] I needed this CrossWave OmniForce Edge in my life more than I imagined. I have primary hard floors in my house and they require a lot of vacuuming and mopping with a dog, baby, and toddler around. This wet-dry vac is saving tons of cleaning time and much more efficient than a mop at getting our floors clean. It leaves behind minimal water for a very fast drying time. It's not too loud and doesn't scare the kids or dog! It's very lightweight and easy to maneuver under tables and right up to the edges of the room. It handles a variety of messes from food to dirt to dog hair. I like how the liquid and solids separate in the dirty canister for quick disposal. For the few carpets and rugs around our house, it did a phenomenal job as a standard vacuum as well. Thank you Stellar Product Testing Panel for this handy wet-dry vac. It is a new staple in my household and we love it so much!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare