Customer reviews from BISSELL Homecare
BISSELL - CrossWave OmniForce Edge All-in-One Multi-Surface Cleaner - Black/Titanium
Average customer rating
4.4
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
69
4 Stars
30
3 Stars
6
2 Stars
3
1 Star
3
88%of customers recommend this product.
(
97 out of
110)
Customer Reviews for BISSELL - CrossWave OmniForce Edge All-in-One Multi-Surface Cleaner - Black/Titanium
Customer Rating
5
Great vacuum for kid messes
on July 27, 2024
Posted by: Southerndentalmom
from Spartanburg,SC
[This review was collected as part of a promotion.] This vacuum is a game changer for children's post meal messes. I have 3 children under 6 and our floor is always a mess post meal time. This vacuum has been a game changer for our post meal cleaning ritual. Previously I would have to sweep, vacuum, mop. This wet and dry vacuum allows me to vacuum and mop at the same time. It has cut my cleaning time in half. The zero edge technology is also amazing as it cleans right up to the baseboard without missing food particles or dirt. The one negative about the vacuum is you do have to empty the dirty water every time and rinse the compartment. It doesn't take long, but it does take a little more time to wrap up the job. There is a nifty self cleaning feature so the mop brush stays clean without having to manually clean it. That I love! All in all the positives outweigh any downsides and if you have kids this is a must purchase! Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Simple to use, easy to clean up messes
on July 27, 2024
Posted by: wmeiners
from Huntsville, AL
[This review was collected as part of a promotion.] With two young kids at home, I had always wanted to try a wet-dry vac so when given the opportunity to try out the CrossWave OmniForce Edge through the Steller Product Testing Panel, I was excited. My kids are messy eaters, and this wet-dry vac allows me to clean up after them quickly. I love that I can use it in place of a broom as a dry vac, but when there's spilled milk or something else, with the push of a button I can also clean up that mess. Not only does it clean up messes from my kids, it has no issues grabbing the cat hair in the house. I was even able to use it on the less ideal situation of a dried-out hairball on carpet and it got the job done. Overall, I think this is a nice to have in my house, its efficient, easy to use, and generally easy to clean. The only thing I would change would be to add on an extra brush and filter since those are the items that have to dry out between uses.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Wish I had it sooner.
on July 27, 2024
Posted by: Cassstaff
from Colorado
[This review was collected as part of a promotion.] Overall I love this mop/vac combo. I had one that plugged in to the wall and it was cumbersome to deal with the cord. This is so easy and I am much more apt to bring it out more often without the cord. I love that it stops going automatically when you stand it up in an upright position (sIt turns off). I love all the tech where it tells you when the battery is low, when the tank is full and when you need more water and cleaning solution. I can't tell you how often I would do a whole section of my house only to get in the right light and realize no water had come out because I was out on my old one! It sucks up cheerios and all the black lab dust bunnies we have around the house thanks to our human and fur babies. Overall fantastic product. Easy to clean too. Love the self cleaning feature that works with it standing! My old one I had to lean back to make the spinner roll on a clean cycle which was annoying since these are normally stored up against a wall. Love the edge cleaning feature and I do notice it works great and gets a really close clean on the right edge. I wish it went a little flatter going under furniture. Ht it does go fairly low. Definitely lower than my old corded one. Love that it has the two suction powers as well as the ability to work just as a vacuum. If I've sucked up a bunch of dog hair sometimes I'll notice maybe it's not getting it so well but it's really not that noticeable and we have a TON of dog hair. I received this as part of the Stellar product testing panel.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Pet Parents rejoice!
on July 27, 2024
Posted by: Yorkie Mom
from Aurora, CO
[This review was collected as part of a promotion.] Amazing product for Pet parents! Cut down on cleaning time with this awesome 2 in one vacuum/mop product. Not only do you get both but it's also cordless and ahas awesome suction power! It took me about 10 min to set it up out of the box and I've used it multiple times a day since I got it. The vacuum gets really close to the baseboards and the mop does a really nice job on my lighter colored hardwood floors. Bissell does not disappoint with this product. I've tried other cordless options and frankly they don't even come close to this one. Great product and great help with cleaning!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Saves me so much time and effort! Couldn't be happier!
on July 27, 2024
Posted by: Ananael
from Chandler, AZ
[This review was collected as part of a promotion.] I was given this wet and dry vacuum to try as part of the Stellar Product Testing Panel. This was honestly probably the highlight of my year so far! Sometimes it feels nearly impossible to keep a home clean when there are pets and kids! This wet and dry vac has helped make the impossible be possible! It works so well, and it's so easy to use that everyone in the house actually wants to use it! To highlight some of the amazing features: - While its most noticeable results are on the tile, this super hero vacuum will switch over to vacuuming on the carpets as well. - It is cordless, making it so easy to carry around. - The shape of the vacuum is designed to allow it to go snugly along the edges of the walls and easily under furniture. This in itself is a very unique and useful feature! - The vacuum really does do an amazing job at being all in one. Spills and stains are dealt with all at once no switching around from one bulky vacuum to another. No mops or brooms. - The stand of the vacuum is designed to hold all of the parts after it has been cleaned so that they can dry and be kept in one location. - Instructions for set up and clean up are clear and concise - The digital display is not only aesthetically attractive, but easy to read. - The suction is incredibly powerful for a cordless vacuum. Works a bit better on the tile thane carpet, but still leaves both extremely clean! - I do wish it had a longer amount of time between needed charges, but it still beats the duration of most others I have tried! Overall, I can't begin to emphasize how much this vacuum has become integral to our household. I love, love, love it!!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Almost loved it but tank leaked
on July 27, 2024
Posted by: Meghan
from Fort Mill, SC
[This review was collected as part of a promotion.] This vac mop was super easy to use and cut my cleaning time in half since I didn't have to vacuum and mop separately. It worked really well for quick refreshers (like under the table after meals) and accidental spills (like a dropped cereal bowl!). And I could clean all the floors quickly and easily at the end of the day. The edge cleaning was great for under the baseboards. It lays almost flat enough to get under my counter stools but not quite. The suction and mopping worked great for wet messes and general crumbs. It did OK for heavier/stickier messes like oatmeal. It did not pick up dried on spots like old jello...I had to go back and scrub that by hand. I love that it is cordless and has a charging base. It makes it super easy to grab for quick clean up. The dirty tank was easy to clean out and I liked the debris filter/scoop to keep solid crumbs out of my garbage disposal. I also love the concept of the self-cleaning cycle, but every time I run it the dirty water tank leaks and sprays the floor! This is a deal breaker for me on an otherwise great addition to my cleaning equipment. I received this product from the Stellar Product testing panel in exchange for my honest review. My thoughts and opinions are my own.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, August 5, 2024
Hi Meghan. Thakns for taking the time to give us this feedback. Please reach out to us at support.bissell.com so we can troubleshoot any issues you're having and get you back to cleaning.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
The best I have tried! I'm so spoiled now!
on July 27, 2024
Posted by: Ananael
from Chandler,AZ
[This review was collected as part of a promotion.] I was given this wet and dry vacuum to try as part of the Stellar Product Testing Panel. This was honestly probably the highlight of my year so far! Sometimes it feels nearly impossible to keep a home clean when there are pets and kids! This wet and dry vac has helped make the impossible be possible! It works so well, and it's so easy to use that everyone in the house actually wants to use it! To highlight some of the amazing features: - While its most noticeable results are on the tile, this super hero vacuum will switch over to vacuuming on the carpets as well. - It is cordless, making it so easy to carry around. - The shape of the vacuum is designed to allow it to go snugly along the edges of the walls and easily under furniture. This in itself is a very unique and useful feature! - The vacuum really does do an amazing job at being all in one. Spills and stains are dealt with all at once no switching around from one bulky vacuum to another. No mops or brooms. - The stand of the vacuum is designed to hold all of the parts after it has been cleaned so that they can dry and be kept in one location. - Instructions for set up and clean up are clear and concise - The digital display is not only aesthetically attractive, but easy to read. - The suction is incredibly powerful for a cordless vacuum. Works a bit better on the tile thane carpet, but still leaves both extremely clean! - I do wish it had a longer amount of time between needed charges, but it still beats the duration of most others I have tried! Overall, I can't begin to emphasize how much this vacuum has become integral to our household. I love, love, love it!!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Great for kitchen messes
on July 26, 2024
Posted by: mkim578
from Cerritos, CA
[This review was collected as part of a promotion.] This machine is honestly something I never knew that I needed but it makes my life so much easier! My kids are constantly throwing food on the ground and make such a huge mess during meals. The food is always wet or damp so I can't use a regular vacuum to vacuum it up and when I use a broom it just spreads the mess around. I always had to go on my hands and knees to clean the mess. Since getting this machine, cleaning up after meal time has been so much easier! I love how it can quickly pick messes and quickly mops my floor. It's really easy to use and it's fairly easy to clean the machine as well. The turbo mode even got rid of dried stuck on food. If you have young kids that make a huge mess during mealtimes this machine is a game changer! I also love how this machine is cordless. It makes going from room to room so much easier. This machine is lightweight and not bulky at all. I have a separate vacuum I use for heavy duty use, but this vacuum did a good job picking everything up. The basin is also really easy to empty out after vacuuming. Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare