Customer reviews from BISSELL Homecare
BISSELL - CrossWave® OmniForce™ Edge All-in-One Multi-Surface Cleaner - Black/Titanium
Average customer rating
4.4
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
67
4 Stars
30
3 Stars
4
2 Stars
3
1 Star
3
90%of customers recommend this product.
(
95 out of
106)
Customer Reviews for BISSELL - CrossWave® OmniForce™ Edge All-in-One Multi-Surface Cleaner - Black/Titanium
Posted by: Veronica
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Didn't do what I expected. It's on It's way back to you.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, March 8, 2025
Oh no, Veronica! Sorry to hear this, but don't hesitate to contact us if we can help you find the perfect product for your home.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Area Rugs and Kitchen Floor
on July 24, 2024
Posted by: Hjohnso5
from Chicago, IL
Verified Purchase:No
[This review was collected as part of a promotion.] This is the first wet-dry vac I have used, and I liked it a lot. It did an amazing job cleaning the area rug in our playroom that had a coffee stain on it. And the cleaning solution smelled great too. I also used this wet dry vacuum for around my son's high chair since he is a messy eater! It was nice to be able to vacuum up the crumbs and mop at the same time. It seemed to have really good suction all the way to the edge, so it cleaned all the way to the walls. The vacuum feels very high quality and well made. I was given this wet dry vacuum to test as part of the Stellar Testing Panel.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Simple to use, easy to clean up messes
on July 27, 2024
Posted by: wmeiners
from Huntsville, AL
Verified Purchase:No
[This review was collected as part of a promotion.] With two young kids at home, I had always wanted to try a wet-dry vac so when given the opportunity to try out the CrossWave OmniForce Edge through the Steller Product Testing Panel, I was excited. My kids are messy eaters, and this wet-dry vac allows me to clean up after them quickly. I love that I can use it in place of a broom as a dry vac, but when there's spilled milk or something else, with the push of a button I can also clean up that mess. Not only does it clean up messes from my kids, it has no issues grabbing the cat hair in the house. I was even able to use it on the less ideal situation of a dried-out hairball on carpet and it got the job done. Overall, I think this is a nice to have in my house, its efficient, easy to use, and generally easy to clean. The only thing I would change would be to add on an extra brush and filter since those are the items that have to dry out between uses.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Game changer for parents with messy kids
on July 23, 2024
Posted by: KC
from Orange, CA
Verified Purchase:No
[This review was collected as part of a promotion.] Having 3 little kids I am constantly cleaning up multiple messes a day and my least favorite clean ups are liquids mixed in with solids. Whether it be food, paint or both, the Crosswave has been a game changer. It has both dry vac and wet vac options and both have great suction power. The vac is easy to use and very straightforward . I love the fact that it has what they call a zero gap function that vacuums right up against an edge. Also anything that is cordless really makes my day. I don't have to worry about the kids tripping over it or the dog chewing on the cord. What also sold me is the self cleaning function. With a press of a button, the vac goes through a clean cycle and you can see the dirt and gunk fly off the roller. Very satisfying. The only con is you have to clean out the roller brush as well as the dirty water chamber the same day you use it or else it smells nasty. I'm assuming that's the same for all the other wet/dry vacs out there. I received this through the Stellar Product Testing Panel but I can honestly say I would have bought this product with my own money after trialling it for the past 2 weeks.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
A great 2 in 1 option
on July 29, 2024
Posted by: DM02
from New Jersey
Verified Purchase:No
[This review was collected as part of a promotion.] I received the CrossWave OmniForce Edge through the Stellar Product Testing Panel in exchange for my review. This 2 in 1 option is so convenient for cleaning up quick messes after dinner with young kids and especially convenient when cleaning up difficult to trap dog hair. Overall, the edge cleaning technology works well and the product is easy to maneuver, however, it does not fit well in small spaces like under couches and doesn't have a stick or hose option for cleaning corners of the ceiling or super tight corners. This has great suction power and the mopping option is great at cleaning up a variety of different messes.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Great for Toddler Moms!
on July 23, 2024
Posted by: Beebs
from Thornton, CO
Verified Purchase:No
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum. At my age, a good vacuum brings me joy, and if I had to describe this product in one word, it would be "satisfying." My toddler loves to throw and play with his food, leaving a big mess after each meal. His high chair sits on an area rug that can get pretty gross very quickly. I don't even stress about it anymore because I have this vacuum. With one button, I vacuum his leftover scraps. One more button, and my rug is being cleaned with the wet vac function. No more pasta sauce or yogurt embedded in my rug between washes! I love that you can use the turbo feature for extra cleaning power on both the dry and wet settings. Here's my favorite part: after docking my vacuum and pressing the self-clean button, it runs an impressive and quick self-cleaning function. It's so satisfying to dump out the dirty water and see just how much extra stuff this vacuum picked up. The only con is cleaning out the dirty water and filter after vacuuming. It's not necessarily a "dump and go" situation, which I would normally prefer. However, I'll take the extra two minutes of cleaning time after vacuuming to have cleaner floors and a cleaner vacuum. This is my new favorite vacuum by far, and I'd definitely recommend it!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Perfect for a house with pets & a toddler!
on July 25, 2024
Posted by: Rochelle
from Richmond, VA
Verified Purchase:No
[This review was collected as part of a promotion.] The Bissell CrossWave OmniForce Edge has been a great addition to our cleaning lineup. I did receive this product through the Stellar Product testing panel, but all thoughts are my own. Having a house with pets and a toddler we are not new to regular messes - the CrossWave Omni Force Edge has really helped us keep our floors clean without lugging out a large vacuum and mop. It was super easy to set up and get started - we love the docking/charging station and because it's so convenient to use we leave it out 24/7 to grab quickly for spills or other messes. I love that you can do a quick vac or turn on the mopping function to do a more deep clean. We've found that the battery lasts for a good 25 minutes on the mop function which is plenty of time to clean quick messes or mop the full kitchen and living room area. We also love the cleaning feature where it self-cleans the brush roll. The reason for four stars are a few things I think could be improved. First, it does need fully cleaned after and this requires taking it apart and leaving the brush roll out to dry - not a big deal but it does add an extra step and if you don't the brush roll will smell. The brush roll and front plate are also kind of tricky to get back on which I found to be frustrating. My next issue is how often the brush roll needs replaced, it recommends every few months meaning you'll be paying for a new brush roll 3-4 times a year which can add additional cost on top of the machine. Last, while it is super convenient overall, it does not fully replace our larger vacuum and mop for deep cleans, this really is for quicker clean ups, I don't find it to be powerful enough for deep cleans. I also wish there was more suction power on the mop to dry the floor more quickly. I will say the convenience of the mop/dry and general ease of use have balanced out some of the quirks or issues we experienced. And we love modern look of it and the digital screen.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Holds up to dogs and kids
on July 26, 2024
Posted by: ENO
from Phoenix, AZ
Verified Purchase:No
[This review was collected as part of a promotion.] I was given this wet and dry vacuum to try as part of the Stellar Product Testing Panel. We could not be happier! The two in one vacuum and mop are really easy to toggle between. The vacuum pulls in the dog hair as you approach it, almost looks like a magnet sucking it in. This helps avoid build up on baseboards. The wet vac part has been so great for quick easy kid spills; most recently cereal and milk. It not only picks it up but it cleans the area as well. The battery life is great, and we can clean our entire house (2,700sqft) on one charge. For what it is, it's also quite light and quiet. I was not in the market for this, but being able to test it out, I will never go just a vacuum again. It also transitions onto our area rugs well, and I have yet to run into an issue with dog hair or rug clean up clogging it. It's so easy to clean, take parts apart and then reassemble. Not a function of the product but I still don't know the best place to empty the dirty water/debris! I've been using water and vinegar to clean the floors and it's such a quick and smooth process; it doesn't soak it too much so dry time is also quick, which is great with kids and dogs already running over it immediately.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare