Customer reviews from BISSELL Homecare
BISSELL - CrossWave OmniForce Edge All-in-One Multi-Surface Cleaner - Black/Titanium
Average customer rating
4.5
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
68
4 Stars
30
3 Stars
4
2 Stars
3
1 Star
3
90%of customers recommend this product.
(
96 out of
107)
Customer Reviews for BISSELL - CrossWave OmniForce Edge All-in-One Multi-Surface Cleaner - Black/Titanium
Customer Rating
5
Love It!
on July 29, 2024
Posted by: JakeP
from Seattle, WA
Verified Purchase:No
[This review was collected as part of a promotion.] Absolutely love this vacuum! I was given this wet and dry vacuum to try as part of the Stellar Product Testing Panel. Not only it's mobile and light, it's very simple to clean. I hate having to clean vacuums after use, but they make this one super easy. Also having a dock that can not only charge your vacuum, but it has a built-in drying rack for the roller. That was a nice touch. Edge function is phenomenal when picking up pet hair. I have a 70lb dog that sheds constantly and the CrossWave OmniForce Edge picks up every corner and edge of our house. This became a MUST have product at our household and I recommend it 100% to anyone!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Meh
on November 27, 2024
Posted by: ADB43
from Phoenix
Verified Purchase:No
I have used my Crosswave 4 times so far. I feel pretty meh about it. The cordless option is nice. I like that I don't have to vacuum up all the small particles or clusters of pet hair before using it. But overall there isn't anything that I've really found impressive about it. The battery life is just okay. The solution and dirty water tanks are waaay too small and send out notifications multiple times during a cleaning to either empty them or refill making the whole process take longer. Even on the lowest setting. My biggest complaint is that it desperately needs a scrub brush attachment. I have tile floors and if there is anything that has dried on them this soft roller brush isn't coming close to cleaning it off without sitting the machine right on top off it for an extended period of time and even then it is hit or miss. I need a scrub brush option. I'm also having a lot of problems with streaking but I have smooth tile floors and that has been a problem with other machines as well so not solely a Crosswave issue but it hasn't solved the problem either. I also wish there was a way I could control when it dispenses more cleaner because it is automatic (no trigger to squeeze) with this machine and sometimes I just want it to suck up a little extra liquid instead of applying more. Overall it is just okay. I'm not planning on returning it but I wouldn't rave about it to anyone else either. Oh, and if you are wondering it does not clean the grout but I didn't expect it to so no surprise there.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, December 6, 2024
Thanks for your feedback. Just a tip, turn the spray off when you only need to suction the floor. We're always here to help if you need support. Our Consumer Care team can be reached at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Love Love Love
on July 25, 2024
Posted by: Radd
from New York, NY
Verified Purchase:No
[This review was collected as part of a promotion.] This has become my everyday vac as we have two little kids and are constantly cleaning up spills and crumbs all day long. This vac is lightweight but mighty and does a GOOD job cleaning. My kids are able to maneuver the vacuum themselves to give a sense of how light it is. The clean edge technology get close to borders but there is a tinyyyy line that it doesn't get to. We cleaned spills and the cleaner provided works well for it. I thought I would miss using the handheld vac I have but that wasn't the case. I'd recommend this to all and glad I was able to test this product via Stellar Product Testing.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Soft brush - no streaks!
on July 24, 2024
Posted by: Sarah S.
from Rochester NY
Verified Purchase:No
[This review was collected as part of a promotion.] I've been looking for a mop and the CrossWave Omni Force Edge fit the bill! The battery lasts a good long while, the suction combined with the soft head gets all the little bits and dirt off my hardwood floors. Our house has a very hairy dog and I recommend vacuuming or sweeping before using the mop feature. Otherwise you end up with a lot of wet hair to deal with. But the edge technology got really close to all the baseboards so that's super nice. Like any wet vac, changing out the dirty water is a little gross but that's to be expected. I like the fill feature on the back of the cross wave - it's easy to fit under almost any faucet so I don't need to be in my kitchen to refill. Wish I had gotten one of these sooner! I was given this wet and dry vacuum to try as part of the Stellar Product Testing Panel.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
It definitely gets the job done!
on November 2, 2024
Posted by: Marie
from None of your business
Verified Purchase:No
I mean I'm not complaining It definitely cleans the floors but if you guys could come out with a better brush that would be awsome. Because although the brush is good I feel like you guys need to make one with bristles on it like the soft material combined with hard bristles for people. So that it can help to pick up messes better or get gunk off. But overall this thing works and I really like it!
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
All in one wet-vac!
on July 25, 2024
Posted by: Mstone94
from Rochester, NY
Verified Purchase:No
[This review was collected as part of a promotion.] I received the new Bissell CrossWave OmniForce Edge and put it right to use! Having a house with 2 children, a dog and a cat... this couldn't be any more perfect and truly does it all. To start, the assembly took seconds and upon putting the OmniForce Edge on the charger, it didn't take long to reach a full charge. In addition, I love how sleek/modern it looks! For the first use, I tested out vacuuming the entire downstairs solely using the dry mode and it did a fantastic job picking up loose crumbs, pet fur, and dust. I emptied the container and then switched over and tested out the mopping mode. I love that the omniforce Edge gets right up close to the baseboards without leaving a gap of uncleaned space and it sucks up so much of the dirty water instead of leaving it on the floor. After the first pass of the downstairs I couldn't believe how dirty the floors had been! I used the formula that came with it and it left no streaks on our laminate floors. So far, I've used this about a dozen times if not more and absolutely love it and find myself reaching for it for both dry/wet messes over a prior owned vacuum. I've used on cat litter, spilled foods from the kids (cereal, yogurt, pasta, etc) and even heavily soiled areas from muddy paw prints and the floors have come up spotless after using this. I received this product as part of the Stellar Product Testing Panel.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Omniforce - Love this vacuum
on July 29, 2024
Posted by: Devin
from Longmont, CO
Verified Purchase:No
[This review was collected as part of a promotion.] Received this product through the Stellar review panel. This vacuum has been an excellent addition to my cleaning process. With a mix of hardwood and carpet flooring in my house, having a portable cordless tool that works across these floor types has been invaluable. The cleaning power has been great, and has allowed me to spot clean spills on carpets with ease. Maneuvering around the kitchen has been easy with the size of the vacuum, and the overall ability to keep my floors clean has been simple with this vacuum.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Easy to use and clean
on July 25, 2024
Posted by: ac1090
from Chicago, IL
Verified Purchase:No
[This review was collected as part of a promotion.] I'm no stranger to the wet-vac life and this Bissell CrossWave OmniForce Edge tops my list! It is very user friendly and simple to use. I am a toddler Mom so being able to save time by vacuuming and mopping all at once is a game changer! One of my favorite aspects of this product is the edge technology that allows you to clean right up to your baseboards. Another beloved feature is the quick and efficient clean out cycle which leaves the brush looking (and smelling) brand new. The brush holder spot on the charging station is a nice touch as well. Lastly, a great feature is turbo mode which lets me feel more confident when cleaning a lot of debris or a big stain. The few things I would change would be adding a louder alert system when the clean water tank is empty or the dirty tank is full. I didn't hear the quick "beep" to alert that I was out of clean water so I had done several strokes on the hardwood floor without it. Additionally, I wish the brush rotated a little faster as I felt I had to move slower to allow ample coverage; something I haven't worried about with competitors. That being said, the brush is quite full/fluffy and my floors looked sparkling! Thanks to the Stellar Product Testing Panel for the opportunity to test this wet vac!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare