Customer reviews from BISSELL Homecare
BISSELL - CrossWave OmniForce Edge All-in-One Multi-Surface Cleaner - Black/Titanium
Average customer rating
4.4
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
69
4 Stars
30
3 Stars
6
2 Stars
3
1 Star
3
88%of customers recommend this product.
(
97 out of
110)
Customer Reviews for BISSELL - CrossWave OmniForce Edge All-in-One Multi-Surface Cleaner - Black/Titanium
Customer Rating
4
Cleans my floors from wall to wall- edges included!
on August 8, 2024
Posted by: Madgabsm
from Kansas City, MO
[This review was collected as part of a promotion.] My household is no stranger to Bissell products- in fact they have been our go-to cleaning machines for the past 5 years. I have owned multiple versions of the Crosswave, but this new one absolutely is the best. We've all been there, we just finished cleaning the floor in the kitchen, but now we have to go back through with the attachment wand, crouch down, and vacuum up all along the base boards as our vacuum got close but couldn't quite get it all. Not anymore! The Crosswave OmniForce Edge really does live up to it's name and it gets right up against the edges. I'll be honest, I have no idea what they did differently, but whatever it was, it works. This has saved me a substantial bit of time, as well as saved my back. The rest of the machine continues to live up to the greatness of previous Crosswaves. I love the convenience of being able to simultaneously vacuum and mop (as most of my home are hardwood or vinyl floors). It also does an excellent job on the area rugs located throughout my home. This one is one of the first that allows me to straight vacuum without needing to mop simultaneously, and that is super helpful for quick clean ups. I only have a couple things I wish were different, and they all involve the clean-up once i am done using the vacuum. I wish that it wasn't such a process to clean out the canister and rolls each time. I think we're in a pretty good groove- we keep a clean roller on the stand and then place it in the vacuum after we take out the one we just used and stand it in the roller to dry. This seems to keep the mildew smell eliminated, but if you forget to remove that roller after running the vacuum mop you will certainly regret it. Additionally, if we need to clean up the filter, we can't use the vacuum again for 24 hours as we have to wait for it to be fully 100% dry. Overall, however, these are small hiccups and things we can move past. Thanks to the Stellar Product Testing Panel for sending me this vacuum!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
Loved it until it broke
on August 3, 2024
Posted by: Bp
from Ut
[This review was collected as part of a promotion.] Really liked this. Until a few days ago it started spitting out water everywhere. I have tried everything and it just seems I got a bad machine. Received as a wedding gift so nothing I can do.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, August 15, 2024
We would be happy to help troubleshoot and resolve any issues you're having. Please contact us at support.bissell.com so we can help under the warranty.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Dog Approved!!
on July 30, 2024
Posted by: Jackie
from Kokomo, IN
[This review was collected as part of a promotion.] Oh my gosh, what an amazing product! I was sent this product by Stellar Reviews, and I'm so glad they sent it! We have a long haired pooch who is constantly causing chaos in the house with all his shenanigans, but they're no match for this All-in-One surface cleaner! My other cordless vacuum went straight into the trash. Highly recommend!!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Powerful compact wet/dry vac
on July 30, 2024
Posted by: DAB
from IL
[This review was collected as part of a promotion.] I received this wet and dry vacuum from the Stellar Product Testing Panel. The unit is surprisingly powerful for its size, is extremely easy to set up and use, and stows well in a vertical position. I've tested the power of the vacuum on regular light dry cleaning as well as heavy spills using both the wet and dry functions, and found both to be more than sufficient. The suction is very good, I did not find that any debris remained after use. As an added bonus, the noise level is not especially high --- this is one of the quieter wet/dry vacs I have used. The low weight and lack of a cord makes carrying this unit around the house no problem at all --- we use it on all of our three levels. Setup and charging is extremely easy. In the vertical position, the unit takes up approximately 1 foot x 1 foot x 4 feet of space, easily fitting in a closet or up against a wall. This unit is not hangable, as I have seen others of its type.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Great wet mop for effeicient cleaning
on July 29, 2024
Posted by: Sarahea
from Colorado
[This review was collected as part of a promotion.] Overall this is nice for everyday use, especially during the winter and muddy seasons. As a wet mop, this is a great everyday tool to use to clean up messes from my kids and dogs. Especially when the the weather isnt great and the kids bring in a mess. However, when combined with the vaccuum, you lose a little power and I prefer a straight vacuum to clean up all the dog hair tat accumulates in our house. The interface is super easy to use, and the battery life is long enough for my use. I also like the docking station as it is always nce to have a place for things. I also like the ease of use as my kids can use it and do a pretty good job cleaing up. My biggest drawback is cleaning after every use. And having to wait 24 hours for the filter to dry. If I dont do this, it gets very stinky very quickly, and sometimes when my kdis use it, they dont clean it and it stinks. However, the benefits of everyday wet mop ease of use outweigh this. So thank you to the Stellar Testing Panel for allowing me to try this and add to my arsenal of everyday cleaning tools.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Efficient Daily Cleaner
on July 29, 2024
Posted by: Carla
from Orlando, FL
[This review was collected as part of a promotion.] The CrossWave OmniForce Edge is a great everyday cleaner. It is efficient at cleaning fresh messes and maintaining a tidy floor. It allows me to quickly keep my tile house clean with a toddler and black lab. The settings are intuitive and the display is easy to read - even turning upside down when in use! When my dog is shedding (which is always), I love that can do a quick vacuum to pick up large hair deposits before switching to wet mode with the same appliance. The edge cleaning feature even helps get all the hair stuck at the baseboards. It's such a time saver that I don't have to make sure every hair is gone before mopping! This makes the job more approachable - meaning my floor is clean more often. This is the perfect vacuum for a maintenance clean. No streaks and I can clean my entire downstairs (1,500 sq ft) on one charge (and 3 tank fills). It's nice that I can wet vac over rugs and it easily gets the tile tidy with little to no prep work (even from sticky juice and dog grime). However, I still prefer a steam cleaner for deep cleaning, as the CrossWave has great suction power but has trouble with stuck on bits. I received this to review through the Stellar Product Testing Panel, and it's definitely a keeper!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Love It!
on July 29, 2024
Posted by: JakeP
from Seattle, WA
[This review was collected as part of a promotion.] Absolutely love this vacuum! I was given this wet and dry vacuum to try as part of the Stellar Product Testing Panel. Not only it's mobile and light, it's very simple to clean. I hate having to clean vacuums after use, but they make this one super easy. Also having a dock that can not only charge your vacuum, but it has a built-in drying rack for the roller. That was a nice touch. Edge function is phenomenal when picking up pet hair. I have a 70lb dog that sheds constantly and the CrossWave OmniForce Edge picks up every corner and edge of our house. This became a MUST have product at our household and I recommend it 100% to anyone!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Checks all the boxes
on July 29, 2024
Posted by: bluewife
from Upstate NY
[This review was collected as part of a promotion.] I've had a lot of wet mops, steam mops, and even two other wet/dry vacs before receiving the CrossWave OmniForce Edge from Stellar Product Testing. After all these machines, my standards are pretty high these days. I need cordless. I need the battery to last. I need wet mopping and dry vacuuming capabilities. I need self-cleaning. I need a cleaning solution I can easily get my hands on. In the past, I was getting 3 or 4 out of my 5 wants. Even then, I never really complained about that crumb peeking out from the spot between the baseboard and the floorboard. After all, nothing but a vacuum wand would pick that up, so why complain? You can't have everything, right? Well, YES YOU CAN. Let me tell you something-this baby meets all 5 of my needs and my 6th unspoken want. I'm not picking that crumb out anymore to feed it to my floor cleaner. Nope. I'm not sucking it out with my big vacuum's wand anymore. The OmniForce Edge gets them every single time. Of course, I love that it's cordless, the battery lasts, it mops, it vacuums, and I can get the cleaning solution from stores I already shop at. But the best part? It gets those edges so clean, I didn't even know that was possible. My search ends here!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare