Customer reviews from BISSELL Homecare
BISSELL - CrossWave OmniForce Edge All-in-One Multi-Surface Cleaner - Black/Titanium
Average customer rating
4.4
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
69
4 Stars
30
3 Stars
6
2 Stars
4
1 Star
4
87%of customers recommend this product.
(
97 out of
111)
Customer Reviews for BISSELL - CrossWave OmniForce Edge All-in-One Multi-Surface Cleaner - Black/Titanium
Customer Rating
4
Easy to use and clean
on July 25, 2024
Posted by: ac1090
from Chicago, IL
[This review was collected as part of a promotion.] I'm no stranger to the wet-vac life and this Bissell CrossWave OmniForce Edge tops my list! It is very user friendly and simple to use. I am a toddler Mom so being able to save time by vacuuming and mopping all at once is a game changer! One of my favorite aspects of this product is the edge technology that allows you to clean right up to your baseboards. Another beloved feature is the quick and efficient clean out cycle which leaves the brush looking (and smelling) brand new. The brush holder spot on the charging station is a nice touch as well. Lastly, a great feature is turbo mode which lets me feel more confident when cleaning a lot of debris or a big stain. The few things I would change would be adding a louder alert system when the clean water tank is empty or the dirty tank is full. I didn't hear the quick "beep" to alert that I was out of clean water so I had done several strokes on the hardwood floor without it. Additionally, I wish the brush rotated a little faster as I felt I had to move slower to allow ample coverage; something I haven't worried about with competitors. That being said, the brush is quite full/fluffy and my floors looked sparkling! Thanks to the Stellar Product Testing Panel for the opportunity to test this wet vac!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Love Love Love
on July 25, 2024
Posted by: Radd
from New York, NY
[This review was collected as part of a promotion.] This has become my everyday vac as we have two little kids and are constantly cleaning up spills and crumbs all day long. This vac is lightweight but mighty and does a GOOD job cleaning. My kids are able to maneuver the vacuum themselves to give a sense of how light it is. The clean edge technology get close to borders but there is a tinyyyy line that it doesn't get to. We cleaned spills and the cleaner provided works well for it. I thought I would miss using the handheld vac I have but that wasn't the case. I'd recommend this to all and glad I was able to test this product via Stellar Product Testing.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Perfect for parents of a dog and toddler
on July 25, 2024
Posted by: ToddlerMom
from Chicago, IL
[This review was collected as part of a promotion.] The CrossWave OmniForce Edge is the perfect wet-dry vac for households with a dog and toddler. We often are having to clean up messes post eating times and prior to having the wet-dry vac this process could take up a significant amount of time. I was gifted the CrossWave OmniForce Edge as a part of the Stellar Product Testing Panel and have noticed that clean ups are not only significantly easier and faster, but the multipurpose function helps to clean various surfaces and areas of our house. One of my favorite parts of the wet-dry vac is the self-cleaning function. Emptying the tank and then using the cleaning function allows for the whole process to be quick and easy. The vac charges quickly and can clean my whole 2,400 sq ft apartment on a single charge. I feel so much ease knowing that if we have a mess that we can use the wet-dry vac to clean it up quickly and well. The suction and power can tackle all of the messes in our home, which is ideal when you are trying to clean up and parent a toddler simultaneously.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
The vacuum sucked in a good way!!!
on July 25, 2024
Posted by: Jessica
from St Louis, missouri
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum. I absolutely had a great time getting to know this product! The vacuum worked wonderfully! Glided well, lightweight, fun on/ off noises and kept a long charge. It vacuumed very well over my rugs without the turbo on. My favorite part of this product was the charging station. The instructions were nice and clear making it fairly easy to put together and how to use as well. I am only giving this a 3 star because I think the mopping feature needs some improvement. Once you use the mopping feature the battery starts to drain quickly. It left a lot of streaks on several types of surfaces. After you are finished with a job the dirty water plus debri are in the same containers making it very difficult to clean out especially with pet hair. I still use the vacuum daily and works great, however I have no intention to continue useing it to mop.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, July 29, 2024
Thanks for your feedback, Jessica. Please let us know if we can help with your CrossWave anytime at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Powerful wet vac!!!!
on July 25, 2024
Posted by: Mere
from Buffalo, NY
[This review was collected as part of a promotion.] I'm a mom of 2, one is a toddler and one is a teenager! And I have a 13 year old dog. Needless to say, I have tested and tried this vacuum a lot in the last month or so. My home is about 1,300 square feet and its 90% hardwood floors so, the multi function wet-dry vac has come in handy big time. In my bedrooms we have thick carpet and I was surprised that this works great on the carpets as well!! Here are some of my first impressions, I love the sleek, easy to handle design and charging station. I really like that I don't have to plug in the vacuum everytime, I know that is a small thing but I love that I can just plop it on the charging station and that stays plugged in all the time. I hate when I go to vacuum and realize that my husband didn't plug it back in (sorry, babe to throw you under the bus). Secondly, it's cordless. I cannot wrestle with cords anymore!! When I'm cleaning I want to be able to get the job done in one fail swoop without being tangled in a cord. I definitely love and need the cordless option on this wet-vac. This vacuum is also super easy take apart to empty and clean!!! The self cleaning feature seems to really help it not smell gross or like a wet dog. Some other features I have liked about this vacuum and the fact that you can get UNDER cabinets AND it cleans flat along the edge of my floor and wall. You know that space where most vacuums don't reach? This one reaches. And because it reaches it makes my job easier. I also feel like this is pretty easy to operate, you just need to make sure and read what the 3 buttons do by the handle (top one is maximum suction, the water one and then the on option). It is also pretty lightweight!! Most importantly for my hairy messy household, this wet vac actually works!! It cleans up spills and gets all the dog hair off my couch and rug. It's been a game changer that I can vacuum and mop up underneath my kitchen table- at the same time! Underneath my dining table and near my toddler always l
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
All in one wet-vac!
on July 25, 2024
Posted by: Mstone94
from Rochester, NY
[This review was collected as part of a promotion.] I received the new Bissell CrossWave OmniForce Edge and put it right to use! Having a house with 2 children, a dog and a cat... this couldn't be any more perfect and truly does it all. To start, the assembly took seconds and upon putting the OmniForce Edge on the charger, it didn't take long to reach a full charge. In addition, I love how sleek/modern it looks! For the first use, I tested out vacuuming the entire downstairs solely using the dry mode and it did a fantastic job picking up loose crumbs, pet fur, and dust. I emptied the container and then switched over and tested out the mopping mode. I love that the omniforce Edge gets right up close to the baseboards without leaving a gap of uncleaned space and it sucks up so much of the dirty water instead of leaving it on the floor. After the first pass of the downstairs I couldn't believe how dirty the floors had been! I used the formula that came with it and it left no streaks on our laminate floors. So far, I've used this about a dozen times if not more and absolutely love it and find myself reaching for it for both dry/wet messes over a prior owned vacuum. I've used on cat litter, spilled foods from the kids (cereal, yogurt, pasta, etc) and even heavily soiled areas from muddy paw prints and the floors have come up spotless after using this. I received this product as part of the Stellar Product Testing Panel.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
My New BFF
on July 25, 2024
Posted by: Katie
from Kansas City
[This review was collected as part of a promotion.] I was lucky enough to be selected as part of the Stellar Product Testing Panel for the new CrossWave OmniForce Edge and did it change my life. Through the years I have used various products and mops that have worked temporarily but required a huge amount of physical exertion for a little noticeable difference. I am a SAHM with three boys and an indoor outdoor cat who track in dirt, mud, sand and who knows what else. After using the CrossWave the first time I was in love. I finally could notice (and smell, seriously the clean smell is so good) a difference! The house felt refreshed, the floor looked and felt (no more sandy bare feet overstimulation) amazing. The wet/dry function was effortless (no more scrubbing till I'm sweaty) and the edge function got the bottom of most of my baseboards. I love being able to see the dirty tank and feel good about the sanitizing mode for back to school germs we will face next month. The device is simple to setup and simple to clean. So yeah, top of the top A+ product!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Perfect for a house with pets & a toddler!
on July 25, 2024
Posted by: Rochelle
from Richmond, VA
[This review was collected as part of a promotion.] The Bissell CrossWave OmniForce Edge has been a great addition to our cleaning lineup. I did receive this product through the Stellar Product testing panel, but all thoughts are my own. Having a house with pets and a toddler we are not new to regular messes - the CrossWave Omni Force Edge has really helped us keep our floors clean without lugging out a large vacuum and mop. It was super easy to set up and get started - we love the docking/charging station and because it's so convenient to use we leave it out 24/7 to grab quickly for spills or other messes. I love that you can do a quick vac or turn on the mopping function to do a more deep clean. We've found that the battery lasts for a good 25 minutes on the mop function which is plenty of time to clean quick messes or mop the full kitchen and living room area. We also love the cleaning feature where it self-cleans the brush roll. The reason for four stars are a few things I think could be improved. First, it does need fully cleaned after and this requires taking it apart and leaving the brush roll out to dry - not a big deal but it does add an extra step and if you don't the brush roll will smell. The brush roll and front plate are also kind of tricky to get back on which I found to be frustrating. My next issue is how often the brush roll needs replaced, it recommends every few months meaning you'll be paying for a new brush roll 3-4 times a year which can add additional cost on top of the machine. Last, while it is super convenient overall, it does not fully replace our larger vacuum and mop for deep cleans, this really is for quicker clean ups, I don't find it to be powerful enough for deep cleans. I also wish there was more suction power on the mop to dry the floor more quickly. I will say the convenience of the mop/dry and general ease of use have balanced out some of the quirks or issues we experienced. And we love modern look of it and the digital screen.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare