Customer reviews from BISSELL Homecare
BISSELL - CrossWave OmniForce Edge All-in-One Multi-Surface Cleaner - Black/Titanium
Average customer rating
4.5
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
68
4 Stars
30
3 Stars
4
2 Stars
3
1 Star
3
90%of customers recommend this product.
(
96 out of
107)
Customer Reviews for BISSELL - CrossWave OmniForce Edge All-in-One Multi-Surface Cleaner - Black/Titanium
Customer Rating
4
Great for daily use
on July 25, 2024
Posted by: Yochob
from Atlanta GA
Verified Purchase:No
[This review was collected as part of a promotion.] After a few weeks of trying this vacuum out, we like it a good bit. It's definitely better than our old corded stick vacuum that someone passed along to us, but not quite as nice as some higher end ones. First the pros. It's cordless. You'd be surprised how much time and effort it feels like you save when you can just grab and go instead of unwinding a cord and plugging it in. It doesn't sound like much, but it can make the difference between "I don't want to deal with this more than weekly" and "oh look some fuzz let me get that up real quick." It's easy to maneuver and feels light to roll around as well, compared to our old stick vacuum. It has good suction, so you don't have to go over the same spot too many times to get everything. It stays pretty smooth across different surfaces too. The battery life display is quite clear and intuitive. When you stand it upright, it turns itself off automatically to save you a step. I should note a few things holding it back, though. The vacuum front/head is pretty thick to accommodate the mop and the vacuum does not lay flat, so you're not going to get very far underneath most furniture unless it's pretty high like a dining chair or table. Unlike our old vacuum, it does not have lights on it to see what you're picking up in dimly lit areas. While it's pretty light to maneuver, it is a bit heavy to actually lift up off the ground. We had a little trouble working out the mop. I am very sensitive to smell, so I could not use the included mixture. We tried using our usual cleaning solution, but it bubbled up too much and set off the "bucket full" sensor whenever we tried to use the mop. Cleaning the vacuum with the mop bucket was honestly not that much worse than cleaning a regular vacuum, but since it's liquid you probably don't want to leave it over multiple uses so it's a bit more work. Overall, we are pleased with this vacuum and thankful to have a chance to test it out via Stellar Product Testing Panel!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Amazing all in one product!
on July 27, 2024
Posted by: Cara16
from Lansing, MI
Verified Purchase:No
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum. I was so excited to receive this to test out! The CrossWave OmniForce Edge is super easy to use. We have a toddler so being able to mop and vacuum the floor at the same time is a much needed time saver. After every use you just clean out the parts, let them dry overnight and stick them back in. I've read people complain that it is time consuming, but I think it's worth taking care of the product and have it last as long as possible.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Gamechanger
on July 26, 2024
Posted by: momof3
from Houston, TX
Verified Purchase:No
[This review was collected as part of a promotion.] We love our CrossWave OmniForce Edge. I have completely replaced my regular mop with this wet-dry mop, because it saves so much time and effort. We have 3 young children and two dogs, so having the ability to properly clean messes and spills without having to get out a mop and bucket is great. A good amount of my toddlers meals seem to end up on the floor. I was skeptical, but the powermop setting does a very good job cleaning up spilled foods. It easily picks up the solid foods and actually cleans the floor all at once. I also use the wet-dry vac 1-2 times a week to clean all the tile floors in our house. It does a great job cleaning all the way to the wall, getting under tables and chairs, and our floors dry quickly after cleanings. I do like that its cordless, however I do wish the battery lasted a bit longer. I have about 2000 sq ft of hard floors and usually can only do about half the floors on one battery charge. What really made this tool a gamechanger though was the self cleaning feature. Usually cleaning tools like this is time consuming and gross. This was super easy, just press the clean cycle button and take out the cleaned brush roller to dry. Overall, we are very happy with the CrossWave OmniForce Edge. Thanks to the Stellar Product Testing Panel for providing me with this wet and dry vacuum.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Best Wet/Dry Vac Ever!
on July 28, 2024
Posted by: SweetMelissa
from Perth Amboy, NJ
Verified Purchase:No
[This review was collected as part of a promotion.] I received this CrossWave OmniForce Edge as part of the Stellar Product Testing Panel for my honest review. I was highly impressed by this Wet/Dry Vac. This Bissell CrossWave was very easy to assemble with the quick manual, and it is super lightweight and very reliable. I used the Dry/Vac part to pick up the pet hair all over the floor, and the suction power was so strong and even picked up every strand in the edges, it also held a lot of hair in the container. I used the wet vacuum part to clean dried on food, dirt and grim. This CrossWave Wet-Vac part was simple to fill with water and the cleaning solution, I rolled through the dirt once forward to clean, then backwards to suck the water into the tank. When I was done cleaning, I put it on the charger to self clean and charge up for the next day. The battery life lasted for about an hour of use, and charges up quickly. This CrossWave OmniForce Edge is my favorite Wet/Dry Vac, and I highly recommend it to everyone, especially families with kids, and/or pets.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Perfect for parents of a dog and toddler
on July 25, 2024
Posted by: ToddlerMom
from Chicago, IL
Verified Purchase:No
[This review was collected as part of a promotion.] The CrossWave OmniForce Edge is the perfect wet-dry vac for households with a dog and toddler. We often are having to clean up messes post eating times and prior to having the wet-dry vac this process could take up a significant amount of time. I was gifted the CrossWave OmniForce Edge as a part of the Stellar Product Testing Panel and have noticed that clean ups are not only significantly easier and faster, but the multipurpose function helps to clean various surfaces and areas of our house. One of my favorite parts of the wet-dry vac is the self-cleaning function. Emptying the tank and then using the cleaning function allows for the whole process to be quick and easy. The vac charges quickly and can clean my whole 2,400 sq ft apartment on a single charge. I feel so much ease knowing that if we have a mess that we can use the wet-dry vac to clean it up quickly and well. The suction and power can tackle all of the messes in our home, which is ideal when you are trying to clean up and parent a toddler simultaneously.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Powerful wet vac!!!!
on July 25, 2024
Posted by: Mere
from Buffalo, NY
Verified Purchase:No
[This review was collected as part of a promotion.] I'm a mom of 2, one is a toddler and one is a teenager! And I have a 13 year old dog. Needless to say, I have tested and tried this vacuum a lot in the last month or so. My home is about 1,300 square feet and its 90% hardwood floors so, the multi function wet-dry vac has come in handy big time. In my bedrooms we have thick carpet and I was surprised that this works great on the carpets as well!! Here are some of my first impressions, I love the sleek, easy to handle design and charging station. I really like that I don't have to plug in the vacuum everytime, I know that is a small thing but I love that I can just plop it on the charging station and that stays plugged in all the time. I hate when I go to vacuum and realize that my husband didn't plug it back in (sorry, babe to throw you under the bus). Secondly, it's cordless. I cannot wrestle with cords anymore!! When I'm cleaning I want to be able to get the job done in one fail swoop without being tangled in a cord. I definitely love and need the cordless option on this wet-vac. This vacuum is also super easy take apart to empty and clean!!! The self cleaning feature seems to really help it not smell gross or like a wet dog. Some other features I have liked about this vacuum and the fact that you can get UNDER cabinets AND it cleans flat along the edge of my floor and wall. You know that space where most vacuums don't reach? This one reaches. And because it reaches it makes my job easier. I also feel like this is pretty easy to operate, you just need to make sure and read what the 3 buttons do by the handle (top one is maximum suction, the water one and then the on option). It is also pretty lightweight!! Most importantly for my hairy messy household, this wet vac actually works!! It cleans up spills and gets all the dog hair off my couch and rug. It's been a game changer that I can vacuum and mop up underneath my kitchen table- at the same time! Underneath my dining table and near my toddler always l
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
It's. Mop AND Vacuum!!!
on July 24, 2024
Posted by: BoulderDad
from Boulder, CO
Verified Purchase:No
[This review was collected as part of a promotion.] When I first opened the vacuum and put it together I was honestly a bit skeptical. I had a hard time figuring out exactly how to get it started and where the water needed to go. Once I realized that I was filling water in the empty tank and started using the machine, all doubts were gone. This machine is going to radically improve my quality of life: unfortunately, my cats have a tendency to drag feces around my basement. With the Crosswave OmniForce Edge, I never have to bend down to clean up poop again! And my kitchen, dinning room and living room floors all look shinny more often. It's so simple and easy to use and an effective cleaning tool. The edger is great for getting up close to walls and under counters, but its strong cleaning force is the highlight for me! I highlight recommend it! Thank you to the Stellar Reviews Testing Panel for providing this vacuum - err, mop, or me to test.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Nimble and useful
on July 26, 2024
Posted by: LauraS
from Portland, Maine
Verified Purchase:No
[This review was collected as part of a promotion.] The CrossWave OmniForce Edge is a solid, well-built wet and dry vac with many pros. I was given this wet and dry vacuum to test as part of the Stellar Product Testing Panel, and I'm so glad I was, because it's now part of my regular household cleaning routine. The great: It's lightweight and nimble (especially when compared with a more traditional vacuum going up and down stairs), cordless, and has a completely intuitive design. I read the quick start guide and the instruction manual when it arrived, because I like that kind of thing, but I could have easily just switched it on and figured it out -- it's that straightforward. I also love that it takes up limited floorspace when charging, which is very helpful for small spaces, especially if you're storing it in a pantry or similar. It did a fabulous job in the wet vac mode cleaning our hardwood floors -- they were gleaming, and it refreshed our rugs nicely. A few things to know: The vacuum has a limited run time, and there isn't a way to run it in a corded mode. For me, this makes it more suited to quick jobs than a full house clean. The parts need time to dry after using the wet vac mode, so you have to dry vacuum everything first and then wet vac after, which can mean moving furniture twice. Cleaning the vacuum after each use is a little involved with several parts to remove, rinse, and then let dry for 24 hours. A couple of the parts need to be replaced every few months (filters, mop brush heads). The edge cleaning was good, but not as good as a crevice tool on a traditional vacuum, and this doesn't come with any attachments -- an upholstery brush would be an awesome addition. All in all, while it won't replace my regular vacuum for the reasons above, I really liked this wet-dry vac as an everyday tool for quick jobs, to refresh rugs in between deeper shampoos, and to make my hardwood floors shine.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare