Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(7,343 Reviews)
Open Ratings Snapshot
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product. 
(
1,846 out of 2,626
)
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Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
1 out of 5
1
Disappointing with Trusts and Estates
on April 18, 2020
Posted by: alsoaclark
from PA
Verified Purchase:Yes
I can only address relative to Trusts and Estates. Forms were not complete and seemed to be unfinished. The Trust section seemed to a cluge from the regular business section. Being a regular customer of HRB for some nearly 20 years I used the Trust package out of loyalty - a fight from the getgo. Finally I turned turned to a competitive package after great difficulty attempting to complete 2018 work. I should have stayed with that alternative but felt I would give it another go. Wrong decision. I ended up going back to the prior year switch and found it a much for streamlined and in fact more user friendly as well. So it is done.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
#1 Tax Program
on April 18, 2020
Posted by: Kristi Si
from Nevada
Verified Purchase:Yes
Always easy and each detailed step ensures I do not miss anything!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Meh
on April 18, 2020
Posted by: Anonymous
Verified Purchase:Yes
State return wasn't free after all, business version was bare bones without support, and help section was useless.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Would Not Recommend
on April 19, 2020
Posted by: DrPekkle
from Fresno, CA
Verified Purchase:Yes
Terrible experience and product, especially the business part. It is confusing and the explanations do not help much. I would not recommend at all.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Software is Awesome!!!
on April 19, 2020
Posted by: William D 316
from Endwell, NY
Verified Purchase:Yes
Excellent tax software package. I have been using Block software for many years and completely trust it to get the maximum return possible.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Some things changed
on April 19, 2020
Posted by: Anonymous
from AZ
Verified Purchase:Yes
Always been a fan. I had some difficulty with it this year for the Business filing so I had to file by mail. It included documents that I did not need and there was no way to remove them for the filing. Did not need an additional K-1, Form 8865
Pros: Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
H&R Block tax software
on April 19, 2020
Posted by: Cindy Sue
from Central Pa
Verified Purchase:Yes
It’s expensive and not as user friendly as turbo tax.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Would switch but 2 many years with program
on April 19, 2020
Posted by: MJBA
Verified Purchase:Yes
There is a serious flaw in this years program. At some point 2019 refuses to open the program. There appears to be no fix other than reloading the program which means you have to hunt down the files you made and saved and move them to safety while going through this. On one computer, it was necessary to reformat the drive and reinstall windows and all programs before 2019 would actually work again.
Never has H&RB given me a problem in all the years I have used it. This year it was a nightmare. Pray there is no disruption of a update as that creates all kinds of problems of its own.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
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