Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(7,343 Reviews)
Open Ratings Snapshot
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product. 
(
1,846 out of 2,626
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
5 out of 5
5
I rely on HR Block Tax Software
on April 16, 2020
Posted by: dgm90
from Austin TX
Verified Purchase:Yes
Very easy to use software. Easy to understand instruction and guidance. I have relied on HR Block software for accurate Fed returns and ease of filing for many years without issue.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Business program has bugs.
on April 17, 2020
Posted by: Anonymous
from New York
Verified Purchase:Yes
The business software has several bugs. I waited 2 hours for the program to install updates. After the 2 hours elapsed, the program would not load .
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Software usage .
on April 17, 2020
Posted by: David2020
from Biemingham, AL
Verified Purchase:Yes
Very easy software to use, is like being with someone on your side helping you, Great product.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Bugs
on April 17, 2020
Posted by: TABU
Verified Purchase:Yes
It is frustrating when I selected not to use my drivers license for identification yet the return was rejected by the state. You have a bug in your code and it needs to be fixed. I have decided to print and mail the return since the program does not work.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
DOM
on April 17, 2020
Posted by: Jesus is my Lord
from Seattle
Verified Purchase:Yes
I have been using for years and I love it. I will not change it to anythng.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Worst H&R Block has produced so far
on April 17, 2020
Posted by: MJBR
from NC
Verified Purchase:Yes
Used for years. Something is wrong with this years program. Update killed my computer. After that could not get program to run. Had to wipe drive, reload windows and start all over. This is totally unacceptable.
GO FOR TURBO TAX. Used to be a Turbo tax user, and will be again. Turbo tax may have had problems but it never screwed my computer up.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Import previous years 1099 misc. Priority 1
on April 17, 2020
Posted by: Anonymous
from Highlands Ranch, Co
Verified Purchase:Yes
You could be better at what you do best. For instance, why do you import data from the previous year but the most important 1099 misc that is the bulk of my business and has been for 15 years doesn't import ? I have to retype all of them in again.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Verify identity is a big pain
on April 17, 2020
Posted by: morr
Verified Purchase:Yes
The software works great, I have been using it for over 10 years. This year, even though it imports my last years info, etc. it asks me to verify it is me by calling a phone number and being put on hold for 45 minutes to answer questions to verify identity, which could have been done in 2 minutes with a web page to verify it is me with the same exact questions.
Written by a customer while visiting HRBlock
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