I had trouble importing last year's data when I had to do W2s for several companies. In the personal section, I could not get the IRS to accept one return. It had to be mailed in. I been using this software for over 15 years. This has been the worst.
I find this easy to use. I am not an accountant, but I do my own return as well as two partnership returns. Phone support was readily available for the one issue I did have. If you are paying an accountant, you might try this first, and gain some insight to the consequences of your business transactions throughout the year, modify your behavior accordingly and save a ton of money. Highly recommended.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
NY state was rejected. I fixed the problem and tried to resubmit. Software was not programmed to efile and resubmit again. I had to print. Now I have to go to the post office to mail it during COVID-19.