1. Nice product but could be improved. 2. Inability to create a non-deductible IRA via interview. Had to manually override and fudge things. 3. Would be nice to have real integration of business and personal version of Taxcut so 1099Misc recepients could be done on same package. 4. Update process often failed with "inability to connect to server" message on Win10Pro 5. Seemed to frequently crash on updating asking me to update the software again and again. 6. If a value is overidden the software will not allow you to efile. So had to not override, and then send in revised forms with override. 7. Would be better if would auto separate Schedule C 1099Misc income from Schedule E 1099Misc income better, and assume they are from different sources. 8. Would be nice on verification pre-file to have columns for those already address and those that are new, rather than having to look at things repetitively. 9. Undo feature, especially for depreciation on form 4962 would be helpful; or different time points, i.e. save as draft restore point. 10. Despite flaws, I will likely repurchase the product next year.
Once again the Premium & Business software met all my needs. The promps are easy to follow and very beneficial to avoid oversights. I've used this product for the last five years and have always been completely satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
When I had a question about something I wasn’t sure about. I would type a word into the search box and it would direct to the interview and form I needed.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
ONLY HAD 1 PROBLEM
on March 24, 2020
Posted by: sh a
hAVE USED THIS PRODUCT FOR MANY YEARS. THIS YEAR HAD A PROBLEM WITH FORM MARRIED VS JOINT RETURN. HAS NOT BEEN UPDATED TO REFLECT TAX CHANGES - PERSONAL EXEMPTION SHOWN AND NOT OPTION FOR QBI
The software looks like it's 20 years old and the usability is subpar. I'm confident in it being accurate for my return, but the actual software is hard to use.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
tax preparer
on March 24, 2020
Posted by: KARLITOS
from I BERWYN ILL.
SOME INCONVENIENCES AT TIME TO USE. FOR EXAMPLE, THE PROGRAM NO CALCULATE THE EIC. BY ITSELF. IT TAKES TIME TO CALCULATE IT MYSELF.
I’ve been using h and r block personal software for years. I just purchased the business software. It was terrible. Would not allow to efile due to signature errors. Why wouldn’t there be an e signature option? I couldn’t access depreciation forms to print and mail. Basically had to print them off of internet and fill in by hand. Waste of money.
Cons: Time consuming, Hard to prepare, Hard to import documents