Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2024 - Windows
Average customer rating
3.4
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
32
4 Stars
10
3 Stars
9
2 Stars
11
1 Star
17
61%of customers recommend this product.
(
47 out of
77)
Customer Reviews for H&R Block - Tax Software Premium & Business 2024 - Windows
Customer Rating
5
Great, but please give me one little thing...
on February 1, 2017
Posted by: TheQuietOne
from Rocket City, AL
Marital status:Married
Great product, been using it since before you started mailing it to my door every year, and it was called TaxCut :)
Makes return so easy, importing everything from previous years, including all of my self-owned side business depreciables, remembers what car I use for business, what home office I use, and the list goes on and on...EXCEPT...
Makes return so easy, importing everything from previous years, including all of my self-owned side business depreciables, remembers what car I use for business, what home office I use, and the list goes on and on...EXCEPT...
For my state return I have to provide my driver's license info, and then I have to provide it again when filing federal, two separate places on the same return. I usually take awhile between filling out state and filing anything to make sure everything is in order and give myself a few days to remember anything I forgot to expense/deduct. My wife rolls her eyes at me when I ask her to drag out her license again a few days after first asking for it, and one year she even COMPLAINED!
Save me from the torture of a slightly bemused wife, H&R Block! Please populate the driver's license info so I will never ever have to deal with this emotional rollercoaster of slight inconvenience! At least, until I ask her to iron my shirts next ;)
Seriously though, 5 stars, guys. Great program!
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
5 Star
on January 30, 2017
Posted by: R53L
from Columbia, sc
Marital status:Married
I have been using H&R Premium for a few years and it is a great program for rental property. They have excellent customer service. The "import last years data" really saves so much time.
Pros: Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Getting better every year!
on January 27, 2017
Posted by: Business Professor
from Midlothian, VA, United States
Marital status:Married
This is about my 10th year since switching to H&R Block. The software used to have a few problems for the more complicated transactions (such as figuring out if I would get an AMT refund from previous years). However, these sorts of things are now very simple. I also really like the explanations you can bring up on the screen. This is a great product.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on January 24, 2017
Posted by: Kathy98383
from Silverdale, WA, United States
Marital status:Single
I have been using H&R Block for over 10 years. It is so user friendly. Would never use another.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Look the software
on January 24, 2017
Posted by: Karinvisteon2005
Marital status:Single
I would definitely recommend this to a friend. Easy to navigate.
I had an issue with the State charging me twice for efile. ( First time). Don't know how to resolve this matter.
I had an issue with the State charging me twice for efile. ( First time). Don't know how to resolve this matter.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Issues with ancillary software installation and a consumer friendly privacy policy
on April 12, 2014
Posted by: DR DON
from Dallas, TX, USA
This review is in regard to HR Block’s Deluxe Tax Software
Overall, the software works worked well. However, there are three concerns about the software.
The first concern is relatively minor, and would be an improvement. Specifically, when the customer reaches the screen for “Your Preferred Refund Method”, a clear, third menu line option needs to be added for the purchase of US Savings Bonds with one’s tax refund. Without a clear option listed, I was totally dependent on accidently noticing a small FAQ question in the far right column to figure out how to allocate part of my refund to a bond purchase. Also, for the software help information under-- “How can I purchase U. S. Savings Bonds with my refund?” -- the $5,000 limit information should be added.
My second point is of a far more serious nature. Specifically, when installing the tax software package, HR Block, included without permission a PDF software package named PDF995. The installation of the PDF995 software is also not disclosed in the 14-page End User License Agreement. Given that many users already have PDF read/write software, installation of the PDF995 software should be provided as an option during the installation process. It is very inappropriate to add such a software package to a user’s hard-drive without permission.
My third point is to ask HR Block to take the high road and include in either the installation process, or as a software menu item, the option for consumers to make clear choices about the use of their personal data. Unfortunately, I had to go through the process of hunting down the privacy policy and then work through the various options. Take the high road and include the privacy choice options directly, instead of requiring the consumer to hunt the policy down. Such transparency would enhance the trust a consumer can have in HR Block.
Overall, the software works worked well. However, there are three concerns about the software.
The first concern is relatively minor, and would be an improvement. Specifically, when the customer reaches the screen for “Your Preferred Refund Method”, a clear, third menu line option needs to be added for the purchase of US Savings Bonds with one’s tax refund. Without a clear option listed, I was totally dependent on accidently noticing a small FAQ question in the far right column to figure out how to allocate part of my refund to a bond purchase. Also, for the software help information under-- “How can I purchase U. S. Savings Bonds with my refund?” -- the $5,000 limit information should be added.
My second point is of a far more serious nature. Specifically, when installing the tax software package, HR Block, included without permission a PDF software package named PDF995. The installation of the PDF995 software is also not disclosed in the 14-page End User License Agreement. Given that many users already have PDF read/write software, installation of the PDF995 software should be provided as an option during the installation process. It is very inappropriate to add such a software package to a user’s hard-drive without permission.
My third point is to ask HR Block to take the high road and include in either the installation process, or as a software menu item, the option for consumers to make clear choices about the use of their personal data. Unfortunately, I had to go through the process of hunting down the privacy policy and then work through the various options. Take the high road and include the privacy choice options directly, instead of requiring the consumer to hunt the policy down. Such transparency would enhance the trust a consumer can have in HR Block.
With the above changes, my rating would go from good to excellent, and I would recommend the product without any reservations.
Pros: Easy to import, Easy to prepare, Fast
Cons: pdf995 software, privacy policy
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Would recommend? Yes
(
1 out of
1)