Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2024 - Windows
Average customer rating
3.4
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
32
4 Stars
10
3 Stars
9
2 Stars
11
1 Star
17
61%of customers recommend this product.
(
47 out of
77)
Customer Reviews for H&R Block - Tax Software Premium & Business 2024 - Windows
Customer Rating
3
Mostly good, but a few glitches...
on April 18, 2017
Posted by: CBC48
from Boston area, MA
Marital status:Married
(1) After many years w/Turbo-Tax, switched to H&R Block for 2014 tax-return. Have mostly been satisfied, but ran into new issues this year. First, discovered that HR'16 would not launch on my old MacBk Pro-- and there is NO Apple upgrade for its OS. Ended up having to buy a new laptop in order to do my taxes. (Not H&R's fault, but would have been helpful to know the "Min. OS required" ahead of time.)
After moving to new laptop, could NOT launch prior year's H&R'15 in order to look up how I'd handled items before-- and lots of depreciation details did NOT carry through. Had to go back to old laptop and save/print PDF's in order to look things up.
(2) A general problem that I have EVERY year: how to decide where BEST to take certain deductions, where there's a choice. E.g: Long-term care Insurance.... Schedule A Medical? Schedule C Sole-proprietor Business? Self-employed Insurance?... etc. Would appreciate seeing a discussion to help me know what the issues & trade-offs are.
(3) Massachusetts State Return: found several lapses... e.g: concerning MA rules on Health Insurance. We used to need a special tax-document that was mailed out by insurance company by Jan 30th, for preceding year's tax-return, to prove that we had medical coverage. I didn't think I had rec'd that letter and wasted a lot of time tracking it down. Finally called BlueCross/BlueShield and was told that bec. I had Medicare, I didn't need that letter-- in fact they did NOT send that letter-- because Medicare is the "Primary" insurance. The H&R software did NOT point that out &, furthermore, though I followed the on-screen instructions that said I only needed to enter my Medical# for "private" insurance, I was later forced to go back to add in my Medicare info when the software ran its final "Check-up" looking for flaws or errors. Minor stuff, perhaps, but showed that H&R had not invested enough effort in MA state return.
After moving to new laptop, could NOT launch prior year's H&R'15 in order to look up how I'd handled items before-- and lots of depreciation details did NOT carry through. Had to go back to old laptop and save/print PDF's in order to look things up.
(2) A general problem that I have EVERY year: how to decide where BEST to take certain deductions, where there's a choice. E.g: Long-term care Insurance.... Schedule A Medical? Schedule C Sole-proprietor Business? Self-employed Insurance?... etc. Would appreciate seeing a discussion to help me know what the issues & trade-offs are.
(3) Massachusetts State Return: found several lapses... e.g: concerning MA rules on Health Insurance. We used to need a special tax-document that was mailed out by insurance company by Jan 30th, for preceding year's tax-return, to prove that we had medical coverage. I didn't think I had rec'd that letter and wasted a lot of time tracking it down. Finally called BlueCross/BlueShield and was told that bec. I had Medicare, I didn't need that letter-- in fact they did NOT send that letter-- because Medicare is the "Primary" insurance. The H&R software did NOT point that out &, furthermore, though I followed the on-screen instructions that said I only needed to enter my Medical# for "private" insurance, I was later forced to go back to add in my Medicare info when the software ran its final "Check-up" looking for flaws or errors. Minor stuff, perhaps, but showed that H&R had not invested enough effort in MA state return.
Cons: Time consuming, Hard to fix issues
Pros: Easy to install, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Print will not work despite repeated attempts
on January 22, 2018
Posted by: mattsburgh
The print panel is broken, it won't allow print to printer or PDF. I've installed the PDF995 software twice to no avail. Won't print to my printer connected and won't print to PDF. I can print from other software just fine, it's HR Block that isn't working. This worked last year; but this year, nope. Very disappointing.
Pros: Easy to prepare, Fast
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: nothelpful
Verified Purchase:Yes
trying to e-file 1099 and 1096 and it won't allow me to do the steps it says to do and continuously prints them wrong. tried to e-file my return and even though the website says it is taking information from the previous years taxes, it continuously puts the agi in wrong, I fix it and then go to resend it to find that the system changed it again so frustrating.
Pros: Easy to install
Cons: Time consuming, Hard to fix issues, Hard to prepare, Hard to import
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
I really recomended!!...very acurate!
on February 9, 2018
Posted by: cheva777
Easy to follow step by step with direct and precise instructions.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Program errors
on February 10, 2018
Posted by: HANK B
Have someone contact me REGaRDING THESE ERRORS in 2017.
Written by a customer while visiting HRBlock
Customer Rating
1
HORRIBLE!
on February 11, 2018
Posted by: jackieinohio
I HAVE SPENT THE ENTIRE AFTERNOON TRYING TO PRINT OUT MY FEDERAL TAX RETURN WHICH I EFILED.....NO LUCK!!!!
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
need to be made easier
on February 24, 2018
Posted by: Mchael
I do not like the order used for entering data. I feel it should start with income info first ( wages, retirement,SS etc.
Cons: Time consuming, Hard to fix issues, Hard to prepare
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Best Tax Program Ever
on March 5, 2018
Posted by: SRT USA
I am using H&R Block Premium and Business during last three years.... Amazing Program and very friendly..... Strangely recommend.... Shane
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock