Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
4
Only one request
on February 21, 2020
Posted by: KM05
from Oregon
I have been using this product for 5 years now and love it with the exception of one thing. When you are itemizing items donated to charity, the categories and items listed are very limited; and it has been this way since I started using the program. Hate to say it, but your competitor TurboTax had an amazing program for itemizing deductions to charity. Would love to see improvement to this part of your product.
Pros: Easy to prepare, Easy to import documents, Fast
Not very user friendly even after having used it for three years. It touts free e-pay services, but if even one small item is missing or wrong, you have to print and mail. And getting the wrong things fixed isn't easy.
I find it very easy to use and navigate through. As of right now, I would recommend anyone give it a try over any other product.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
SERVICE
on February 22, 2020
Posted by: DJ Pierce
from Haddam , CT.
I received this product in the mail. I have been using HRB since the 1999 tax year. I experienced some difficulty installing the s/w using the usb card provided. In January I called support and spoke to Emma, (in Texas I believe). She was very helpful and walked me through the installation. I failed to stay on the line for the follow-up review. I wish to commend her for her assistance. D J Pierce