Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2024 - Windows
Average customer rating
3.4
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
32
4 Stars
10
3 Stars
9
2 Stars
11
1 Star
17
61%of customers recommend this product.
(
47 out of
77)
Customer Reviews for H&R Block - Tax Software Premium & Business 2024 - Windows
Customer Rating
1
Real problems
on April 12, 2017
Posted by: jrmf4pilot
from Auburn AL
Marital status:Married
The current version of the premium software has an issue between data you enter in the Rents and Royalties section and the IRS Schedule E, rents royalties and 1099-misc
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Helpful program
on April 13, 2017
Posted by: DottieD
from NJ, United States
Marital status:Single
This program was mailed to me since I been using it for the last 4 years. It is easy to do taxes with this program..
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
A little less clear this year
on April 14, 2017
Posted by: AuntNutmeg
from Pendleton, IN, United States
Marital status:Married
We've been using H&R Block software for our taxes for about 20 years now. Even through tricky tax matters like buying and selling a house, moving to a new state, starting our business, the program has guided us through our taxes faithfully. I've especially liked the ability to go back and not claim certain things to see how that affects our refund/tax owed. It has saved us additional money many years and allowed us to see when we are at the perfect point for our maximum refund. This year, however, a couple spots in the state interview for Indiana left us scratching our heads and searching for form instructions online to get to the bottom of things. I think the county tax section could have been more clear about where to find the numbers (buried in the state forms earlier, so I felt the program should have just carried the numbers over for me, or told me which line to go find them on) it was asking for. Certainly not enough to make me switch to another tax software provider, but a place to improve for next year. Also, please clear up where the email address can be adjusted. I filed my daughter's taxes before ours (since hers are much simpler, she was expecting a refund, and ours take weeks to complete because of the complexity and my lack of time) and it was pre-filling my email address for her notification, but didn't allow me to change it on that screen. I stumbled across where to change it at another point in the interview, but not until I'd wasted time trying to figure it out. Again, not a deal breaker for me, but something to improve.
Pros: Easy to install, Maximizes refund, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Needed 2 things to improve
on April 14, 2017
Posted by: Ademar2016
from Pembroke Pines, FL
Marital status:Married
1)Form 8938 should have option to have more continuation pages, not only one, mainly to file electronically, I had 5 accounts to report.
2)Should have also option to file form 5471
2)Should have also option to file form 5471
Pros: Easy to install, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
wonderful product!
on April 16, 2017
Posted by: happyb
from Montgomery, AL, United States
Marital status:Married
I like HRBlock software because the system does a lot of work for me. The live person support is excellent. Although I have used the software for three or more years, this was the first year that I was unable to successfully upload the program. No worries, when I called the company, they downloaded another copy for me!
Cons: Time consuming
Pros: Easy to fix issues, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Used for Years would use NO other software
on April 16, 2017
Posted by: Maynerd
from Utah County, UT, United States
Marital status:Married
I have used H&R Block program for years. I would never use any other software. Some changes they made this year made it more difficult to get taxes done in a timely matter. But above all love there tax software.
Cons: Time consuming, Hard to fix issues
Pros: Easy to install, Maximizes refund, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Needs to be improved. Should be simple but it's no
on April 17, 2017
Posted by: KellyBob
from Longview, Texas
Marital status:Single
The program requires me to click back and forth between topics to list all I need.
Cons: Hard to prepare
Pros: Fast
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Second time in 20 years there is a glitch.
on April 18, 2017
Posted by: Kermit77
from Fredericksburg, VA
Marital status:Married
When I tried to submit my return it said that I had to do a software update first. Very strange since it made me update the software when I first opened the program. After the software update it took me all the way back through the filing process and made me pay the state filing fee again in order to file my return so I have been double charged. This is UNSATISFACTORY.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock