Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(8,018 Reviews)
Rating breakdown 8,018 reviews
5 Stars
4,594
4 Stars
1,346
3 Stars
767
2 Stars
531
1 Star
780
71%of customers recommend this product.
(
2,204 out of
3,097)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
5
Easy to use
on April 14, 2019
Posted by: Hutchman
from Honolulu Hawaii
It only takes a couple of day to input all the information in.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Not as good as other years
on April 14, 2019
Posted by: Mrs Heidi
from Lexington, KY
If I don't want to efile the state return, it is hard to find it at the end in order to get instructions to paper file. When efiling the federal, within those instructions, it says that it will get back to the state -- but it never does. And one of the amounts was put into the incorrect line; I had to manually change it and put it into the wrong line that was suggested; and then put it into the correct line.
Pros: Fast
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great Features, Easy to Use
on April 15, 2019
Posted by: GWBJ
from Highlands, TX
The tax software is very good, but the feature I like the most is having support available when I need it.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Always A Great Product
on April 15, 2019
Posted by: David2019
from Minneapolis, MN
I have been using H & R Block tax software for a very long time. Tried one year the other tax software and didn't feel comfortable with that software and came continued to use H& R Block ever since.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
2019 software not as good as previous years
on April 15, 2019
Posted by: DoctorBitmap
from Nashville TN
I have been using H&R Block tax software for about 10 years, including 2018. This year's version seemed not quite ready for prime time, though. In 2018, I started a small LLC and so upgraded this year to the Premium and Business version. In general the software performed as in the past, but here were some issues - some petty but some of more concern.
(1) At the review before filing, the software had 0 errors and 119 "warnings" - the exclamation point markings that indicate possible issues. I reviewed them and found most had to do with the name or address of my stock broker/financial advisor company (Raymond James). There were so many because every stock transaction from the year had one of these After I verified the entries and returned to the review page, the same 119 warnings were still there. I went through them several times before continuing on to filing.
(2) when I thought I was ready to file, the software then put up a red flag with six ERRORS. Sure, I was able to review and correct them, but why did these errors not show up earlier? I dunno, but I think they should have been caught earlier. The errors, by the way, were relatively significant. My spouse has an inherited IRA, which she also had in 2017, but for 2018 the H&R Block software had a check in the box for me. It also had several other errors related to this inherited IRA that should have been caught earlier, in my opinion.
(3) I live in Tennessee. Although Tennessee has no income tax, it does have the Hall tax (named after some long-dead politician) that requires taxes to be paid on dividends and interest, especially associated with out-of-state companies. So I used the H&R Block State software for Tennessee. Tennessee assigns a 10-digit code to every taxpayer who files the Hall tax. Last year (and previous years), the code was only 9 digits, but for 2018 an extra digit was added. Well, the H&R Block box where this code is entered only had room for 9 digits. I entered the first 9 digits and then used a black ink pen to add that last digit when I printed my form. (According to the TN Department of Revenue, the code is followed by -INC, which I also added in black ink on my printout.)
(4) This issue is maybe a niggle, but I am a technical writer and I like uniformity. The Final Checklist for filing my Tennessee Tax Return, Step 5, says to "...retain these supporting forms, which don't need to be sent to the state: Background Worksheet."
The problem is that there are no worksheet pages labeled "Background Worksheet." I do have the 2-page "Tennessee Interest/Dividend Worksheet" and two separate pages labeled "STATE INTEREST WORKSHEET" and "STATE DIVIDEND WORKSHEET" So, I think the statement in the instructions should replace the term "Background Worksheet" with something like "Any pages labeled Worksheet" or, better yet, list all the names of all the worksheets. A good computer program should be able to identify and individually list the names of any worksheet pages.
A separate note on this review page:
We get to select Pros and Cons from a very limited list of four items per Pro and Con. I wish there was a place where I could enter something that is not included in the list
(1) At the review before filing, the software had 0 errors and 119 "warnings" - the exclamation point markings that indicate possible issues. I reviewed them and found most had to do with the name or address of my stock broker/financial advisor company (Raymond James). There were so many because every stock transaction from the year had one of these After I verified the entries and returned to the review page, the same 119 warnings were still there. I went through them several times before continuing on to filing.
(2) when I thought I was ready to file, the software then put up a red flag with six ERRORS. Sure, I was able to review and correct them, but why did these errors not show up earlier? I dunno, but I think they should have been caught earlier. The errors, by the way, were relatively significant. My spouse has an inherited IRA, which she also had in 2017, but for 2018 the H&R Block software had a check in the box for me. It also had several other errors related to this inherited IRA that should have been caught earlier, in my opinion.
(3) I live in Tennessee. Although Tennessee has no income tax, it does have the Hall tax (named after some long-dead politician) that requires taxes to be paid on dividends and interest, especially associated with out-of-state companies. So I used the H&R Block State software for Tennessee. Tennessee assigns a 10-digit code to every taxpayer who files the Hall tax. Last year (and previous years), the code was only 9 digits, but for 2018 an extra digit was added. Well, the H&R Block box where this code is entered only had room for 9 digits. I entered the first 9 digits and then used a black ink pen to add that last digit when I printed my form. (According to the TN Department of Revenue, the code is followed by -INC, which I also added in black ink on my printout.)
(4) This issue is maybe a niggle, but I am a technical writer and I like uniformity. The Final Checklist for filing my Tennessee Tax Return, Step 5, says to "...retain these supporting forms, which don't need to be sent to the state: Background Worksheet."
The problem is that there are no worksheet pages labeled "Background Worksheet." I do have the 2-page "Tennessee Interest/Dividend Worksheet" and two separate pages labeled "STATE INTEREST WORKSHEET" and "STATE DIVIDEND WORKSHEET" So, I think the statement in the instructions should replace the term "Background Worksheet" with something like "Any pages labeled Worksheet" or, better yet, list all the names of all the worksheets. A good computer program should be able to identify and individually list the names of any worksheet pages.
A separate note on this review page:
We get to select Pros and Cons from a very limited list of four items per Pro and Con. I wish there was a place where I could enter something that is not included in the list
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
What happened?
on April 15, 2019
Posted by: Brian50
from Baltimore, MD
I've used H&R Block's programs for years. The 2018 edition was the worst, not ready for prime time. Why was there no "interview" to accompany Wisconsin returns? Really, I could have done the return by hand. And the final analysis kicked up an elevated audit notation, although my return did not fit ANY of the reasons given for the elevated risk. The "help" you thought you bought? Try to find it to use it. Used to be chat boxes...where are they? The help offered was little m ore than read the instruction books. And when will H&R make it easy to exchange date between computers, such as when I buy a new one? C'mon now, let's start being a bit more customer friendly. If this is how it is again for the next edition, I may consider an alternative. Not quite a waste of money...but not far off, either. Very disappointing.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
basic tax software, but...
on April 15, 2019
Posted by: RJT0078
from Fairbanks, Alaska
This software has some bugs, and, you need to know a little about taxes to take advantage of this software, unlike TurboTax which a novice can use. Also, some states require E-file {New York} and you can't just E-file the state as a stand alone. I had to print & file my Federal, yet I can't E-file the state without first e-filing the Feds. Most annoying.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Final Review of Tax Forms prepared by H&R
on April 15, 2019
Posted by: DocTTec
from Houston, TX
The review is too general. It took me a while before I figured out that the issue with my return was a slightly negative business income (negative US$49). Only after reducing REAL expenses did I get a positive review ... that was a waste of my time. The worst part of the wasted time: ALL reasons identified by H&R were ALL unrelated to my correction and thus VERY confusing. The same limitations of all previous versions used,
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock