Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2024 - Windows
Average customer rating
3.4
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
32
4 Stars
10
3 Stars
9
2 Stars
11
1 Star
17
61%of customers recommend this product.
(
47 out of
77)
Customer Reviews for H&R Block - Tax Software Premium & Business 2024 - Windows
Customer Rating
5
H & R Block Premium
on August 24, 2017
Posted by: Janesb
from Gadsden, AL, United States
Marital status:Single
I have used H & R Block Software for many years. I have been audited once and I got a refund after the audit. There are a few glitches that I have had to work through and probably no fault of the software but just time-consuming.
Cons: Time consuming
Pros: Easy to install, Easy to import
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Mostly good, but a few glitches...
on April 18, 2017
Posted by: CBC48
from Boston area, MA
Marital status:Married
(1) After many years w/Turbo-Tax, switched to H&R Block for 2014 tax-return. Have mostly been satisfied, but ran into new issues this year. First, discovered that HR'16 would not launch on my old MacBk Pro-- and there is NO Apple upgrade for its OS. Ended up having to buy a new laptop in order to do my taxes. (Not H&R's fault, but would have been helpful to know the "Min. OS required" ahead of time.)
After moving to new laptop, could NOT launch prior year's H&R'15 in order to look up how I'd handled items before-- and lots of depreciation details did NOT carry through. Had to go back to old laptop and save/print PDF's in order to look things up.
(2) A general problem that I have EVERY year: how to decide where BEST to take certain deductions, where there's a choice. E.g: Long-term care Insurance.... Schedule A Medical? Schedule C Sole-proprietor Business? Self-employed Insurance?... etc. Would appreciate seeing a discussion to help me know what the issues & trade-offs are.
(3) Massachusetts State Return: found several lapses... e.g: concerning MA rules on Health Insurance. We used to need a special tax-document that was mailed out by insurance company by Jan 30th, for preceding year's tax-return, to prove that we had medical coverage. I didn't think I had rec'd that letter and wasted a lot of time tracking it down. Finally called BlueCross/BlueShield and was told that bec. I had Medicare, I didn't need that letter-- in fact they did NOT send that letter-- because Medicare is the "Primary" insurance. The H&R software did NOT point that out &, furthermore, though I followed the on-screen instructions that said I only needed to enter my Medical# for "private" insurance, I was later forced to go back to add in my Medicare info when the software ran its final "Check-up" looking for flaws or errors. Minor stuff, perhaps, but showed that H&R had not invested enough effort in MA state return.
After moving to new laptop, could NOT launch prior year's H&R'15 in order to look up how I'd handled items before-- and lots of depreciation details did NOT carry through. Had to go back to old laptop and save/print PDF's in order to look things up.
(2) A general problem that I have EVERY year: how to decide where BEST to take certain deductions, where there's a choice. E.g: Long-term care Insurance.... Schedule A Medical? Schedule C Sole-proprietor Business? Self-employed Insurance?... etc. Would appreciate seeing a discussion to help me know what the issues & trade-offs are.
(3) Massachusetts State Return: found several lapses... e.g: concerning MA rules on Health Insurance. We used to need a special tax-document that was mailed out by insurance company by Jan 30th, for preceding year's tax-return, to prove that we had medical coverage. I didn't think I had rec'd that letter and wasted a lot of time tracking it down. Finally called BlueCross/BlueShield and was told that bec. I had Medicare, I didn't need that letter-- in fact they did NOT send that letter-- because Medicare is the "Primary" insurance. The H&R software did NOT point that out &, furthermore, though I followed the on-screen instructions that said I only needed to enter my Medical# for "private" insurance, I was later forced to go back to add in my Medicare info when the software ran its final "Check-up" looking for flaws or errors. Minor stuff, perhaps, but showed that H&R had not invested enough effort in MA state return.
Cons: Time consuming, Hard to fix issues
Pros: Easy to install, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Second time in 20 years there is a glitch.
on April 18, 2017
Posted by: Kermit77
from Fredericksburg, VA
Marital status:Married
When I tried to submit my return it said that I had to do a software update first. Very strange since it made me update the software when I first opened the program. After the software update it took me all the way back through the filing process and made me pay the state filing fee again in order to file my return so I have been double charged. This is UNSATISFACTORY.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Needs to be improved. Should be simple but it's no
on April 17, 2017
Posted by: KellyBob
from Longview, Texas
Marital status:Single
The program requires me to click back and forth between topics to list all I need.
Cons: Hard to prepare
Pros: Fast
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
I will not buy again
on April 17, 2017
Posted by: FlatTax
Your program caused my 2016 federal return to be rejected because the software took an AGI from a fake 2015 return . The fake2015 return was generated with your software and had never been sent to the irs or electronically signed. The Font size is a pain to change and requires me to adapt my display rather than program adapting to my display settings.
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Used for Years would use NO other software
on April 16, 2017
Posted by: Maynerd
from Utah County, UT, United States
Marital status:Married
I have used H&R Block program for years. I would never use any other software. Some changes they made this year made it more difficult to get taxes done in a timely matter. But above all love there tax software.
Cons: Time consuming, Hard to fix issues
Pros: Easy to install, Maximizes refund, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
wonderful product!
on April 16, 2017
Posted by: happyb
from Montgomery, AL, United States
Marital status:Married
I like HRBlock software because the system does a lot of work for me. The live person support is excellent. Although I have used the software for three or more years, this was the first year that I was unable to successfully upload the program. No worries, when I called the company, they downloaded another copy for me!
Cons: Time consuming
Pros: Easy to fix issues, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Good Program
on April 15, 2017
Posted by: Razor67
from Chocowinity, NC
Marital status:Married
Has always done well for me--have used H&R Block programs for many years.
Pros: Easy to install, Easy to fix issues, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock