Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(7,343 Reviews)
Rating breakdown 7,343 reviews
5 Stars
4,278
4 Stars
1,218
3 Stars
676
2 Stars
461
1 Star
710
70%of customers recommend this product.
(
1,846 out of
2,626)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
3
Major issues with Form 1041 for Estates and Trusts
on March 4, 2019
Posted by: jmont481
from New York
I bought this program to file a 1041 Fiduciary Tax Return for my parent's estate and trust and I'm sorry to say that I was unable to use it because there are lots of errors in the program and very little support in terms of how to answer questions. I selected the interview format but in most cases it just presents you with the form with no clarification of how to answer. I'm pretty savvy and no stranger to tax returns but in the end, the program would not let me efile because of errors in the program. Subsequently, I purchased Tax Act for Estates and Trusts and it was a very simple format with no issues, and I was able to efile through them. H & R Block says satisfaction guaranteed but on my receipt it says no refunds. I'm going to try but I'm not hopeful and so I pretty much wasted my money. I only gave it 3 stars because most people never see the one star reviews and I wanted to try and save someone from what just happened to me. Good luck.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Great features but misleading on state filing
on March 14, 2019
Posted by: Jake123456zzz
Great step through process!
When I purchased premium plus state I assumed I was getting the state filing as part of the package. It wasn't until I was about to file the state that I was surprised to find a charge was to be incurred. I just think the initial software packages need to be clearer.
When I purchased premium plus state I assumed I was getting the state filing as part of the package. It wasn't until I was about to file the state that I was surprised to find a charge was to be incurred. I just think the initial software packages need to be clearer.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Business Portion did not work well
on March 27, 2019
Posted by: OfficerBob
from Kennesaw, Ga
Used this product for several years and the Personal tax portion worked very well as in previous years however the Business Portion kept changes my answers and could not be verified. My Business return was rejected because a form was not attached as a PDF. Seems like H&R block should have known that and told me to do it.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
QUESTION TAX OWED TABLE ACCJURACY
on April 1, 2019
Posted by: YELNATS
from FT MYERS
IRS TABLES SAY MY TAX IS $48 MORE THAN H&R AMOUNT. WHY? TRIED TO CONTACT H&R BUT UNSUCCESSFUL.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Poorest tax help I have ever used
on April 3, 2019
Posted by: HRBLovertaxed
from Madison, Al
The program left you guessing, updated poorly, and did not have an help on the state forms
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Filing Problem
on April 4, 2019
Posted by: StuHodes
from New York, NY
Federal return rejected. Wrong prior year Federal AGI. Corrected. Refiled. Again rejected. A second rejection code: 32-FD-IND-162, not explained. I tried deleting Form F2210. Again rejected. This wipes out other advantages of H&R Block tax. sottware. Unless receive help, cannot recommend this product to anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
software quality
on May 3, 2019
Posted by: happy_filer2018
First time user of H&R. In the pas has used TaxAct and Turbo tax. Great quality, ease of use and clear instructions. Even though Turbo Tax is equally good but H&R Block is great value for same quality.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent Software
on May 20, 2019
Posted by: JD955
from Clarksville, Tn
I buy this tax software every year for the past 18 yrs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock