Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1 out of 5
4.1
(8,003 Reviews)
Open Ratings Snapshot
Rating breakdown 8,003 reviews
5 Stars
4,587
4 Stars
1,343
3 Stars
765
2 Stars
531
1 Star
777
71%of customers recommend this product. 
(
2,194 out of 3,084
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
5 out of 5
5
Excellent Produce with excellent support.
on April 10, 2019
Posted by: OLD Eddie
from N Carolina
I've used H&R Block Software for years and am very satisfied with it's quality.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
I bought the wrong software, but it worked!
on April 10, 2019
Posted by: anon001
from Texas
I bought the business version as we have a PLLC, or so I thought. While I wish that the business software was more automated it did an excellent job preparing my taxes. When it came time to file the software pushed an error about needing an additional partner. To make a long story short, the state of Texas allows veterans to register a PLLC for free. There was only one member but we still received the registration paperwork. (Horn Blast!!) If it wasn't for the error check, this would have never come out.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Very frustrated with the changes in quality
on April 10, 2019
Posted by: kjlonghill
from MA
Every time I did an update, my computer bogged down and had issues. Finally, when I was ready to file my taxes, I had an odd amount in the line for my direct-deposit refund. I could not make a change to it and have no idea where it came from. In order to finish filing, I had to choose to receive a check! I felt like at each step, the software was needing tweaking and it hadn't been done. I know the new tax laws are part of the problem but please continue to work on your software! It was only time-consuming in that it wasn't working properly with Windows 7.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block is the BEST tax software
on April 10, 2019
Posted by: Jimbobway
from Salt Lake City, UT
I have been using H&R Block tax software for many years and it is the best product out there. I tried TurboTax one year - what a disappointment. I finished doing my federal taxes and then they wanted me to pay them again to do my state taxes. That was the only year I ever tried anything but H&R Block. Save yourself the hassle, just use H&R Block and ignore the others.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
No support for general tax questions
on April 11, 2019
Posted by: xShopper
from Utah
I clicked HELP and was taken to several FAQ pages that have to do with the software and some that answer questions about filing taxes. My question was not addressed and I was not given the opportunity to ask my question. Otherwise, the software is great.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Service wait times are too long.
on April 11, 2019
Posted by: Notso
from Venice
Been using your programs for about 20 years. You should work with states to get them to pay for efile.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Business/ Family returns
on April 11, 2019
Posted by: John 505
from Glen Allen Virginia
Bought this online in February, was on special price, after all updates which is expected everything worked perfect, hardest part was arraigning everything to enter
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Very boring
on April 11, 2019
Posted by: Hasu49
from Aurora Illinois
I had a more confusing guide and hence repeat all time as it was selling more for more money
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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