Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(8,003 Reviews)
Rating breakdown 8,003 reviews
5 Stars
4,587
4 Stars
1,343
3 Stars
765
2 Stars
531
1 Star
777
71%of customers recommend this product.
(
2,194 out of
3,084)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Customer Rating
4
Downright simple!
on February 22, 2019
Posted by: MikeVID
from Connecticut
This my 4th year. Spent the first 2 comparing what an HRB office visit did. 2017 e-filed for the 1st time. This year I had a snaffu. It generated a form that it shouldn’t have. Called support and in 10 minutes I e-filed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Many problems downloading software
on February 23, 2019
Posted by: Yeeeep
from Florida
Many problems downloading software. Had to wait way to long for updated forms. The only reason I buy their software is because it rolls information forward.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
So easy to understand
on February 23, 2019
Posted by: Sheron18
from NW Florida
I downloaded this today and 4 hours later I electronically submitted my tax forms to IRS
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
1
Really had problems
on February 23, 2019
Posted by: bonner1golf
from Venice, FL
Had to reenter data three times. Now I can't even view the return. Thank God it's been accepted by the IRS
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Still a good product
on February 24, 2019
Posted by: Azzandra
from Florida
This year I was not as happy as previous years. I tried the help, but it was rejected. The first issue was that in the review the total appeared to indicate that I would owe taxes, but I got a refund instead. While I prefer the refund, I hope that I get to keep it. There were some items like the child credit and earned income credit where it was not clear what happened. In past years I had to enter a little more information. This year nothing. Maybe I earned enough that these went away, or the software was improved, or the tax laws changed. At the end I had to quit the main software to install a pdf printer, at least that is what the instructions seemed to indicate. Overall my confidence this year is a bit less than in past years. I accept that part of this is could be issues with the partial Federal government shutdown.
I did not import documents. I did not compare with other software, so I don't know if it was maximized.
I did not import documents. I did not compare with other software, so I don't know if it was maximized.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
execellent for small business owners.
on February 25, 2019
Posted by: bob9
from empire, al
Have used your product for the last several years and enjoy the question and answer format of the program. Do not have to wade through a wad of blank forms not needed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Issues with retrieval of information from Schwab
on February 25, 2019
Posted by: Kellergm
from Portland, Or
First, Schwab was not ready to send information until Feb. 15 even though I had a hard copy way earlier. When I tried to bring the information over, all I got was an error message. You would think that information could have been shown in your responses.
When I tried to send my returns electorally I was show 5 problem. These were the fact that my address was not filled in from the Schwab import. The information was on the hard copy?
When I tried to send my returns electorally I was show 5 problem. These were the fact that my address was not filled in from the Schwab import. The information was on the hard copy?
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Love the features
on February 25, 2019
Posted by: Cobz
I bought a month ago. And Love the amount of forms you canfile
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock