I bought personal and business. Business software will not open - runs into fatal error, even after uninstall and reinstall. Personal software asked me to do almost every topic when trying to file an extension, then wouldn’t let me print evidence of the extension without a watermark. Overall it’s comparable to the other software, but at a better price. I just wish everything worked properly.
Value
5
Response from HRBlockBy Allison, Social Media Team, June 6, 2025
PamaLove, Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I have used your business premium software for a few years now. Its just confusing and likely wont use it in the future. The personal software is just fine.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Joy, Social Media Department, June 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (5,284) ratings-only reviews