Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows
Average customer rating
4
(8,348 Reviews)
Rating breakdown 8,348 reviews
5 Stars
4,731
4 Stars
1,419
3 Stars
828
2 Stars
563
1 Star
807
71%of customers recommend this product.
(
2,369 out of
3,317)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows
Posted by: Captain Crunch
from Omaha, Ne
Verified Purchase:Yes
The Interview is comprehensive, and the built-in electronic filing is simple and fast at the end when you just want to be done.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Shipping
from Houston
Verified Purchase:Yes
Have to do several tweaks to stop it from crashing. The business does not include form 7203. Worst is how difficult it is to transfer last years business to the following year. The personal file is easy to find and easy to transfer but the business file requires a back up then restore and sometimes the restore does not work so if you cannot create another back up because the original computer has a problem then all the information has to be manually imputed. But other then that it works fine.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Be Always Good
from San Diego
Verified Purchase:Yes
Software does what’s it’s designed to do. That said there is some room for improvement in the rental section where it made me guess few details such as occupancy rate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: veristr22
Verified Purchase:Yes
I use it because I began using it a few years ago and all the info gets transferred to the new year. I wish it was a little more simple when it comes to the review and warnings, I'm never able to electronically file. I print the return and mail it because I know it's correct but I'm not able to file electronically.
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: gene3
Verified Purchase:Yes
Great tools once you are in their ecosystem. Unlike other, more verbose products, does not micromanage your inputs. Recommended strongly for those who know what they are doing.
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
The personal program is fine. The business program continues to have issues - it could not import the prior year data, you can’t find the prior year data.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: no related entries
from California
Verified Purchase:Yes
I've been using this for many years, but there's still one glaring, major problem: when clicking "jump to related" I'm told "there are no related entries" when there obviously is/are. Even if it took me to the interview. Everything comes from somewhere. This is very, very frustrating. I cannot believe that you haven't fixed this.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Montgomery, Ala.
Verified Purchase:Yes
I bought this to do my taxes and was glad that I did.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock