Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows
Average customer rating
4
(8,348 Reviews)
Rating breakdown 8,348 reviews
5 Stars
4,731
4 Stars
1,419
3 Stars
828
2 Stars
563
1 Star
807
71%of customers recommend this product.
(
2,369 out of
3,317)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows
Posted by: Anonymous
from Atlanta, GA
Verified Purchase:Yes
Generally software works, there were several strange issues on business taxes and even ersonal taxes this year.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Blanet
Verified Purchase:Yes
Fairly straightforward to use without comprehensive knowledge of the process of tax preparation. One big flaw: does not prepare city taxes except for one city in Michigan. Major, major flaw for those needing to prepare a city tax return
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: cfwe1234
from Arizona
Verified Purchase:Yes
I have used this program for three years. i use it for two large tax free organizations. Have no problem with the program and now that I have figured out the review process have no problems using the filing electronically
Pros: Easy to import documents
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Putting Up With It
from Florida
Verified Purchase:Yes
The regular tax software is good and relatively easy to use. The business version especially for 1041s is difficult to use; has some unexplained issues; and the software support is nonexistent. Cannot reach anyone! Also the lack of electronic filing is a drawback.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PMRJ
from New Jersey
Verified Purchase:Yes
The personal software was flawless as usual. The business software crashed repeatedly, crashed when opening returns, refused to restore backups, crashed when saving, crashed when printing. In short, it was unusable in Windows 11. I had to install it on an old Windows 10 PC just to be able to complete my return, and every moment was filled with dread it would crash and lose all my work.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 5, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: sdk24
Verified Purchase:Yes
no ability to upload attachments and personnel not ale to assist
Response from HRBlockBy Andrea, Social Media Team, May 5, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
There continue to be issues with the 1065 software. The 1040, IT-201 and IT-203 work well.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: New Customer 24
from Alaska
Verified Purchase:Yes
I switched from using the other tax program and after learning how this program was set up I felt confident about the information I had entered and received confirmation within days that the return was accepted.
Pros: Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock