Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2024 - Windows
Average customer rating
4
(8,369 Reviews)
Rating breakdown 8,369 reviews
5 Stars
4,743
4 Stars
1,422
3 Stars
830
2 Stars
565
1 Star
809
71%of customers recommend this product.
(
2,379 out of
3,330)
Customer Reviews for H&R Block - Tax Software Premium & Business 2024 - Windows
Customer Rating
5
Great software.Tax returns done faster and easier
on April 30, 2025
Posted by: Anonymous
from New jersey
Verified Purchase:Yes
I have been using H&R Block software for my tax returns for the past several years. It’s very easy to use. Excellent product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bdj59
from San Diego
Verified Purchase:Yes
I like the basic H&R tax prep software. It is fairly easy to use and understand. You folks need to add a feature for doing military tax returns that converts W-2 address info so you can e-file. You did not have that feature so I had to file my son's return by snail mail.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: jnri
from 07465
Verified Purchase:Yes
bought this , having previously used personal TaxCut software. Unable to use business software, would not transfer data from last year's return. So a waste of money.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: alokj
from Fairfax, VA
Verified Purchase:Yes
Awful. The business software refused to install or uninstall resulting in my paying late fee penalty. They hide the data files for business user so you will come back to them for purchase year after year. The personal tax software is much better and does its job.
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pinehills
from Boston
Verified Purchase:Yes
More forms need to be added! MA state form SC is a common one and not on hrblock yet so have to manually file return- pain in the neck!!!! Please get it online!!!!
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rixter
from Arkansas
Verified Purchase:Yes
I have been using the software for a few years now since switching from Taxcut. I like that the price is reasonable. What I don’t like and could be better is getting to forms that I want to double check and returning to exactly where I left off. When jumping back to a form I have to go through all the steps after that point that I already answered. Otherwise it’s been a good app for me.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RICARDO TAX
from ATLANTA GA
Verified Purchase:Yes
Makes taxes a lot easier to complete, pay and file, especially with self employed schedule C and SE.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jean marc
Verified Purchase:Yes
I used Turbotax since 1994. HRB has a different feel but i got through it okay.
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock