Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows
Average customer rating
4 out of 5
4
(8,261 Reviews)
Open Ratings Snapshot
Rating breakdown 8,261 reviews
5 Stars
4,697
4 Stars
1,403
3 Stars
807
2 Stars
552
1 Star
802
71%of customers recommend this product. 
(
2,329 out of 3,264
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows
Customer Rating
5 out of 5
5
Consistently the Best!
on April 19, 2025
Posted by: Anonymous
from New Holland, PA
Verified Purchase:Yes
I have used H&R Block software (and its predecessors) for over 20 years. It has been a consistently good product with clear, logical instructions and an organized process to prepare and file your taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Consistently good
on April 19, 2025
Posted by: rhill25158
from Tennessee
Verified Purchase:Yes
Been using Block for years. Consistently good. Need I say more?
I would recommend this to a friend!
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to load and import to.
on April 19, 2025
Posted by: Mike40223
from Louisville KY
Verified Purchase:Yes
Your worksheet instruc6ions are not great but got me by.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
on April 19, 2025
Posted by: HP420
from USA
Verified Purchase:Yes
Easy to use. Only problem is difficult to override some entry..
Pros: Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy TraSocial Media DepartmentApril 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
No need to try anything else.
on April 19, 2025
Posted by: Jimk33
from Baltimore
Verified Purchase:Yes
I have used H&R for many years.
I tried other tax software and regretted it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Terrible software from the 90s
on April 20, 2025
Posted by: LivingIn2025
from New york
Verified Purchase:Yes
I don’t understand why this kind of UI still exists, I’m an engineer, I can think of zero reasons why this is acceptable. Plus the app crashed when I was about to submit the corporate extension, I had to use another service to complete it
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy CorrinaSocial Media TeamApril 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your

expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at

1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Two different programs
on April 20, 2025
Posted by: Kristina89
from Nj
Verified Purchase:Yes
I wish we were told there was two separate programs. Very very complicated to you. Really should make this easier
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy CorrinaSocial Media TeamApril 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your

expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at

1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Makes a daunting task easy!
on April 20, 2025
Posted by: BrettMD
from Salisbury, MD
Verified Purchase:Yes
All the forms are available with mini-sheets and explanations. Makes filing a breeze,
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
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