Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows
Average customer rating
4
(8,369 Reviews)
Rating breakdown 8,369 reviews
5 Stars
4,743
4 Stars
1,422
3 Stars
830
2 Stars
565
1 Star
809
71%of customers recommend this product.
(
2,379 out of
3,330)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows
Posted by: Bill040364
from New York
Verified Purchase:Yes
Program is not robust. There were data errors even though all was correct
Cons: Time consuming
Value
5
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MikeSJC
from San Jose
Verified Purchase:Yes
Software for pc seemed old and tired but more affordable than the online version.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: FlashFlash
from New York
Verified Purchase:Yes
The personal edition is very good. But the business edition does not work when filing PF990. Thank you!
Pros: Easy to prepare
Cons: Hard to prepare
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Joe7181
from Louisiana
Verified Purchase:Yes
I have used this program for years and seems to meet my need. I like the interview process.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to leave feedback. We're delighted to hear that you had a positive experience with us. However, we noticed your rating was less than 5 stars.
We're always looking for ways to improve, so if there's anything we can do to improve your experience, please contact us at 1-800-472-5625. We appreciate your business!
We're always looking for ways to improve, so if there's anything we can do to improve your experience, please contact us at 1-800-472-5625. We appreciate your business!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington state
Verified Purchase:Yes
I've used H&R Block for more than 10 years. Love the simplicity, easy questions, and no calculations for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: MRS2877
Verified Purchase:Yes
Been purchasing H&R Block or its predecessor TaxCut software since 2009. Have found it easy to use and helpful in disclosing and filing for refunds that I may have otherwise missed.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: tj k
Verified Purchase:Yes
appreciate using hrb, simple. i dislike turbotax, ...would like to see a built in feature that addresses the needs of those have a need to convert ira to roth, maybe those who purchase your software, you are missing oppurtunity
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: BruceBog
from MA and VA
Verified Purchase:Yes
Excellent product that I have used for years now and will continue to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock