Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4
(8,150 Reviews)
Rating breakdown 8,150 reviews
5 Stars
4,645
4 Stars
1,379
3 Stars
792
2 Stars
541
1 Star
793
71%of customers recommend this product.
(
2,269 out of
3,185)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Steve114
from Taxachusetts
Verified Purchase:Yes
Have been using block software for the last ten years. Easy to import previous years data. E filing is the best way to file.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for providing a rating for your recent purchase! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: somboon
from ca
Verified Purchase:Yes
for this year refund, there is no choice to roll it to next year tax
for Ca state tax I can not pay by debit from my checking account
for Ca state tax I can not pay by debit from my checking account
very disappointed
Pros: Easy to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DecadesOld
from MD
Verified Purchase:Yes
Still easy and quick but no improvements since over 15 years other than the math. NO NEW FEATURS at all.
Limited report generation. No backward compatibility. Price is fair, but had to pay again, because ID Key would not work when ready to submit. Help not available in time, The AI helper is NO GOOD.
Limited report generation. No backward compatibility. Price is fair, but had to pay again, because ID Key would not work when ready to submit. Help not available in time, The AI helper is NO GOOD.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northfield VT
Verified Purchase:Yes
I have always given this software a 5-star rating, but not this year. The instructions for certain deductions, such as health insurance premiums for seniors, were unclear. The help files were not helpful and didn't even have instructions for seniors who are both retired from regular employment but still self-employed. Also, royalties appeared in the resulting income, but appear as 0 after being entered on the royalty lines. Finally, the items needing attention at the end didn't 'clear' after double-checking (though this has always been a problem).
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Roz11
Verified Purchase:Yes
Works well. Wish there was a MAC version for this software!
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Coop301
from Illinois
Verified Purchase:Yes
I have always used Turbo Tax, and was finally ready to try yours.My identity was compromised by Turbo Tax years back and every year my wife has bugged me to try someone else since. I was reluctant since it was familiar. I'm glad I switched.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: HERE WE GO
from NEBR.
Verified Purchase:Yes
HAVE USED H&R BLOCK PREVIOUSLY. BEST PROGRAM I'VE USED.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for leaving a review, and for providing positive feedback on our product. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: sitesure
from Miami FL
Verified Purchase:Yes
There were sections it led me to complete even though there was no hope of applying the results to my return. Example, moving expenses, the program had already determined it was not a military move -- so why walk me down all the questions for moving expenses costing me hours of time?
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock