Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4
(8,150 Reviews)
Rating breakdown 8,150 reviews
5 Stars
4,645
4 Stars
1,379
3 Stars
792
2 Stars
541
1 Star
793
71%of customers recommend this product.
(
2,269 out of
3,185)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Anonymous
from Springfield, VA
Verified Purchase:Yes
I worked at H&R for 13 years and learned how the company care about providing the best, accurate, user friendly taxes software. I will not purchase any other taxes software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: KYGal22
from Kentucky
Verified Purchase:Yes
I am still really upset that I cannot upload the export file for the business from last year's filing as the programs were installed on a clean new computer. It never recognized that the file was right there on the external drive. Hate that.
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: huYaobang
Verified Purchase:Yes
This product is good but double charges for State e-file resubmits toke too long to resolve.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: rycomill
from FL
Verified Purchase:Yes
Good help for both business and personal tax returns filings, useful also for to better understand details of tax returns,
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: phizzle
Verified Purchase:Yes
Gets the job done. UX has been fairly consistent. Have been using HRBlock since 2011 (previously all by hand). If you have mildly complex returns there are lots of entries to review and the 'Mark as tentative' or 'Override' aren't very clear on how or why they should work. Perhaps some investment needs to go into these aspects of the product or providing better documentation. IIRC in previous versions you could see state and federal tax together - I may have chosen a different option this year but I can't see them on the same page anymore but did receive the proper notification emails!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: PapaGrizzlyBear
Verified Purchase:Yes
Gave you a three, but upgraded you to a four because three stands for average. You are far better than TaxAct, and hundreds times better than Turdo Tax. Still parts of the program needs reconfiguring. The Business program does not correlate to the Personal program very well. There are parts of the program that could use some better explanations, possible better directions and some down right adding the correct forms rather than willie nillie just because its available lets throw it in. It causes problems when the program adds a form that you don't need, don't fill out and than it throws errors at the end. Frustrating. BUT NO WHERE CLOSE TO BEING AS FRUSTRATING AS TURDO TAX>
Response from HRBlockBy Brittany, Social Media Department, April 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: G_Money
from Greenville, SC
Verified Purchase:Yes
I have used this software tool for years now. Continues to deliver accurate submission. They have done a great job with intelligent questions that walk you through filing process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Star3932
Verified Purchase:Yes
Form 8919 is not supported and no instruction on how to import that form into your system. Funny though it added form when printed out return. But not for e filing what’s up with that.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock