Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4
(8,150 Reviews)
Rating breakdown 8,150 reviews
5 Stars
4,645
4 Stars
1,379
3 Stars
792
2 Stars
541
1 Star
793
71%of customers recommend this product.
(
2,269 out of
3,185)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
User friendly program. Can look up any questions with helpful answers.
Definitely recommend
Definitely recommend
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: taxsrdonefor24
Verified Purchase:Yes
Every year your software changes. This year the software was about as complex as I've seen in a few years. I did not like it this year
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: algo_rhythmz
from Omaha, NE
Verified Purchase:Yes
I appreciate having the tools I need to file my own taxes at home, even with the complexities of a home business and investment income.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Ruthine
from GA
Verified Purchase:Yes
I don’t care for my tax return to be labeled Sr Tax Tetun. I prefer a regular 1040. I also want the ability to complete the return on the form without having to answer questions. I’m not a beginner. There should be levels of preparation.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Scotch Plain, NJ
Verified Purchase:Yes
I having been using for a number of years since I switched from Turbo tax and have been very happy with your program.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MH25
from Houston
Verified Purchase:Yes
I have used your program for several years, both the business and personal versions. My experience has been that simply answering the questions doesn’t always get you where you need to go. I realize these things are very complicated, but users need to be cautious when using these products. Have an idea of where you should end up—don’t just blindly accept the results.
Cons: Time consuming
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dickson
Verified Purchase:Yes
I had trouble filing online for my partnership return, Apparently it would not allow the required attachment to be done,
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sugar Land TX
Verified Purchase:Yes
I could not import 2023 business return and it is impossible to find where the business returns are saved.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock