Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4
(8,150 Reviews)
Rating breakdown 8,150 reviews
5 Stars
4,645
4 Stars
1,379
3 Stars
792
2 Stars
541
1 Star
793
71%of customers recommend this product.
(
2,269 out of
3,185)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: HRBBryan
from Dallas, Tx
Verified Purchase:Yes
I love how comprehensive it is. But I don’t understand why it will not allow you to efile poor returns. It is misleading when the purchase it and get all the way to the end and it says you can’t efile .
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: FKK11
from California
Verified Purchase:Yes
The H&R Block Premium program has improved. I was able to complete my return easily without the occasional glitches I encountered in previous years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
3
Hr block changes create more issues than solve
on April 15, 2025
Posted by: Michelec369
Verified Purchase:Yes
This year changes in the wording and program structures made it more difficult to file. There were addtl pages or issues that had to be deleted. And some of the selections the program did not like. Plus that final update destroyed my son's return and he had to do it again.
Cons: Time consuming
Value
3
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pasco
from Washington State
Verified Purchase:Yes
Software covers all business and personal tax needs for only slightly more than Premium. It consists of 2 separate files--Home and Business. Business covers S and C corps, Tax exempt, trusts and Estates as well as many supporting forms. The only thing missing is being able to prepare 1099s and W-2s for filing--the included versions are only record copies and not accepted for efiling w IRS.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from EUGENE,OR
Verified Purchase:Yes
LOVE PREMIUM. BUSINESS (1041) COULD BE EASIER TO USE.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: MA1877
Verified Purchase:Yes
Telephone support was much quicker than in past years but it got me nowhere. They kept passing me on to another agent who would be more familiar with the downloaded software. None of them knew anything about the downloaded software. Callback from live local agents were arranged. Again. They did not work with the downloaded software.
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mike2407
from Wilmington Delaware
Verified Purchase:Yes
This product really saved money and resolved issues with 1041 provider. Also used for my 1040 taxes as well.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: cmueller24
from Missouri
Verified Purchase:Yes
I used the software to file a 1065 partnership return but there are issues with it. I received an error after fling for something that was not in the review errors list. Also there is no state interview to help with completing the state.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock