Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Average customer rating
4.1
(8,048 Reviews)
Rating breakdown 8,048 reviews
5 Stars
4,604
4 Stars
1,353
3 Stars
775
2 Stars
533
1 Star
783
71%of customers recommend this product.
(
2,220 out of
3,121)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows [Digital]
Posted by: HRBBryan
from Dallas, Tx
Verified Purchase:Yes
I love how comprehensive it is. But I don’t understand why it will not allow you to efile poor returns. It is misleading when the purchase it and get all the way to the end and it says you can’t efile .
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: FKK11
from California
Verified Purchase:Yes
The H&R Block Premium program has improved. I was able to complete my return easily without the occasional glitches I encountered in previous years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
3
Hr block changes create more issues than solve
on April 15, 2025
Posted by: Michelec369
Verified Purchase:Yes
This year changes in the wording and program structures made it more difficult to file. There were addtl pages or issues that had to be deleted. And some of the selections the program did not like. Plus that final update destroyed my son's return and he had to do it again.
Cons: Time consuming
Value
3
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (5,213) ratings-only reviews
Overall Customer Rating
4.3
Would recommend? Yes
(
499 out of
576)
Value
4.3