Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows
Average customer rating
4
(8,369 Reviews)
Rating breakdown 8,369 reviews
5 Stars
4,743
4 Stars
1,422
3 Stars
830
2 Stars
565
1 Star
809
71%of customers recommend this product.
(
2,379 out of
3,330)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows
Posted by: Muguman
from Houston, TX
Verified Purchase:Yes
This is the first time that I have used H & R Block software to prepare my taxes. I'm impressed.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Barb A
Verified Purchase:Yes
Very happy with your program regarding taxes. Very easy to use.
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: gmrichsyr
from Syracuse NY
Verified Purchase:Yes
I have been a 20 year plus user. The biggest problem is it is difficult to compare standard vs itemized deductions for state returns. It locks in either choice once a selection has been made or the fed draft amts locks in itemized on the state return. You can spend hours figuring out how to reset them and being warned you might not be able to file electronically. Please fix this or I may have to find another product. I file in two states (NY and RI) plus federal. I also thought you were not supposed to charge for filing RI returns
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
1
error in earn income issue known isue nver fixed i
on April 15, 2025
Posted by: raghuvir
from NEW JERSEY
Verified Purchase:Yes
very poor software multiple error i am not sure if my retunr successfully transfer to IRS and state NJ
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maine
Verified Purchase:Yes
Repeat user for Forms 1065 and 1041. Disappointed that software does not support efiling Form 1041.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas, NV
Verified Purchase:Yes
I've been using this software to do my families and me business return, for more than a decade. I have found that it meets our needs very well
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orlando FL
Verified Purchase:Yes
I have used HR Blocks software for several years and find it so easy to work with and the support is very good
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sleeplessnights
Verified Purchase:Yes
Getting too expensive. A free state download used to be included in the purchase, but now you pay for your state software and pay to file it as well
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way
Written by a customer while visiting HRBlock