Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows
Average customer rating
4
(8,369 Reviews)
Rating breakdown 8,369 reviews
5 Stars
4,743
4 Stars
1,422
3 Stars
830
2 Stars
565
1 Star
809
71%of customers recommend this product.
(
2,379 out of
3,330)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows
Posted by: highly disappointed 2024
from Richmond, VA
Verified Purchase:Yes
The business software was horrible this year. Kept crashing and had many issues trying to file electronically. I've used the software for at least 5-6 years straight now, and never had issues until this year. It was aweful, and I doubt that I will use it again for my 2025 taxes.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Ute39
Verified Purchase:Yes
Could not access last year's return info, so had to start from scratch.
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Tutielmago
Verified Purchase:Yes
I have been buying if for years very happy with it
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: cobb25
from Hendersonville, TN
Verified Purchase:Yes
Great software. I have used the other package in the past, and there is no comparison as far as ease of use and features. H&R Block, for me, is the best.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Hrblock24
from North carolina
Verified Purchase:Yes
I’ve used the software for several years and it is excellent. With two small business owners in the family it is easy to walk through the steps to get the most accurate deductions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: cut government spending
from New Jersey
Verified Purchase:Yes
I bought the 'business' edition because I had a Trust 1041 to do, I was disappointed in the features of this program - but it did produce a usable return. The regular 1040 program comes up with too many "data verifications" and things that need to be fixed manually. Overall a fairly decent program, but not as easy as it could be.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
PREMIUM & BUISNESS
on April 15, 2025
Posted by: GIT ER DONE
from NEBRASKA
EASY TO USE, COMPETITIVE PRIC, I'VE USED OTHER PROGRAMS OVER THE YEARS AND H&R BLOCK IS THE BEST.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: rward760
from Los Angeles, Ca
Verified Purchase:Yes
I bought it and installed. Business software worked for about a week and then somehow was incompatible with my computer. I had to purchase Turbo Tax to actually do my business return and it worked fine. The personal tax software worked fine. Just somehow it seems like HRB doesn't care about small businesses. I had used the HRB software for many, many years.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock