Customer reviews from HRBlock
H&R Block Tax Software Premium & Business 2024 - Windows
Average customer rating
4
(8,369 Reviews)
Rating breakdown 8,369 reviews
5 Stars
4,743
4 Stars
1,422
3 Stars
830
2 Stars
565
1 Star
809
71%of customers recommend this product.
(
2,379 out of
3,330)
Customer Reviews for H&R Block Tax Software Premium & Business 2024 - Windows
Posted by: Jnnl
from Florida
Verified Purchase:Yes
Have used for many years. This year I had to deal with under withholding for the first time. The program was complicated and prompts were confusing.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The regular premium software is quite good. The business software is useless. I would have been better off printing and filling out the forms manually. Even once I got The federal data entered the state forms did not work at all. The data is not transposed from the federal forms to the state forms and requires overrides to get it to work properly. This was a waste of my money and time. I will not be buying this software again.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Screen
from Prairie Village, KS
Verified Purchase:Yes
Very easy to use. I only wish you could e-file corporate returns for Kansas and Missouri.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Chapo1246778i
from Phoenix az
Verified Purchase:Yes
It was confusing because i got another app for business at the sane time and confused the heck out of me
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Waid
from Raleigh, NC
Verified Purchase:Yes
The business software was not nearly as user friendly as the personal tax return program. As a result I was not able to use it to file the returns for my trust. When I say user friendly, it was both with being able to jump between forms easily and consistently and more importantly, the questions to prompt one through completing it. I also thought that the clearing of errors aspect did not provide enough information to be able to clear them. I was disappointed with the business program.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 1040X problem
from Glenview IL
Verified Purchase:Yes
I am having a big problem filing an amended return. After I submitted what I thought was correct, I realized I had used the wrong 1099s to enter data. So far I am unable to get the revised return submitted.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: UserSince2018
from Virginia
Verified Purchase:Yes
This software is mostly helpful. I have been using it since 2018. But, I am always nervous about it due to the issues I run into almost every year (different issues). This year, it was not being able to efile the normal way because the software kept saying a form was required that isn't. I had to use efile on the menu to get around that bug. I cannot say if their competition does any better. I wish it had a tool to help calculate basis in an s-corp each year.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: CalifRef
from San Diego, CA
Verified Purchase:Yes
BIG IMPROVEMENT from last year! The program flow is smoother and the Interview is more topic-specific and easy to understand. Some Help topics are left to left to IRS links, which can be less than helpful.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock